Used 2023 BMW X3 for sale near Pasadena, CA

Excellent experience with replacement of cracked windshield with the Brian, Service Manager and Domonique, Service Advisor at The House of Imports in Buena Park, CA

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

I want to commen on our salesmen, Chase Morris. He was so helpful and work very hard to make the situation easy for us. Janet Lanoil.

AMAZING SERVICE! Dan went above and beyond to make sure we got the car that fit us the best. He didn’t mind us having as many test-drives as we needed and helped us get approved for the 2020 Audi Q5 when we decided. Not pushy, respectful and very helpful! Will come back for an upgrade!

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I?ve been receiving emails regarding the cars, (MBZ S550 n Audi A8), that I?m currently interested in They have been updating me regarding the vehicle.

Service advisor was good. Texted and call right when car was done. Would recommend this place to others because of this service advisor. That is about it.

Today I visited Beverly Hills BMW Service to replace the rear brake pads. The advisor in charge, Ruby, had a bright face and was very pleasant to serve me. The service was completed very quickly, which was great. Thank you, Ruby.

Robert Petez takes great care of his customers when they bring the vehicle in for service. My last visit was really easy, and the staff was friendly.

My family has been coming to Long Beach BMW for years, and my wife and my most recent experience buying a new car from them reinforced why we keep coming back. The whole team?and Robert in particular?went out of their way to make the experience as flexible and easy for us as possible. We were deciding between a few different models, and Robert was more than happy to set us up with multiple test drives and take pictures of cars on the lot and text them to me before we arrived to help us make a decision. When we finally zeroed in on an X6, Robert had the car prepped and ready to take out for a test drive before we even arrived, and had even gotten a head start on the paperwork in the background to save us time in case we decided to purchase the vehicle. Buying a car can be a stressful experience, and many dealerships will put pressure on their customers and engage in other ?tactics? that you have to watch out for. But not here?Long Beach BMW has been our go-to because Robert and team are consistently friendly, straightforward and professional and stay away from playing ?games.? If you?re in the market for a car?new or used?I couldn?t recommend them enough.

Robert was awesome! Best car buying experience we have ever had! Very helpful, knowledgeable and there was no pressure. Truly a wonderful experience overall. We will definitely go back.

Excellent friendly service by highly skilled customer care technicians and mechanics. Appreciated the help of my service adviser. Professionalism consistently demonstrated over many years that I have been a customer.

It was great , the sales person was very focus on our inquiry . We were treated like a #1 customer!

Bought a used car from this location. Representatives were quick and friendly. overall, good experience.

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.

I had an extremely enjoyable car buying experience. Would definitely recommend this to anyone looking for a stress free car buying experience. Very pleasant helpful staff but not pushy.

Great friendly knowledgeable service. Make u feel taken care of and special. Have loaner cars available and easy to set up appointments. A Quick turnaround

Best Service ever!! I've taken my cars to different BMW dealers for service in the past, but without any doubt this dealer has the best service department. Arutin, the guy who helped me was so knowledgeable and professional. Will definitely bring my cars here again.

Carlos and Jake made car buying a pleasurable experience from start to finish. Very knowledgeable,personable and courteous throughout the process. I will definitely do business with them again.

My Sales Consultant Ekaterina (Kate) provided exceptional buying service for me. She also helped me with transportation as I was without a car at the time and traveling from a distance. Very nice personality and knowledgable in everything BMW. I recommend her with high confidence.