Used Audi Q5 for Sale in Pasadena, CA

I've had two opportunities to visit the service department and both times I have been very satisfied from initial greeting to handing back the keys. The work they performed seemed to be thorough and they explained the work they planned and executed it accordingly; once for 10k check up and the other for recall work. My car is out of warranty so most work I do myself but I like to bring it to the Audi dealer at least once per year for thorough inspection by an objective pair of eyes and get any service done at that time, it may be a little more expensive but loaners are available at no cost and that's a huge bonus for me.

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

I waited four hours for my service to be completed,. The seats were very comfortable. I didn't need my cushion that I had brought. The coffee machine and nibbles were perfect. I enjoyed reading my book. Thanks for a pleasant experience.

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

I had a great experience at Sierra Acura. The sales consultant, Frank Lu, was awesome. He was attentive, patience, and listened to what I wanted. If you need an acura, look for Frank. He'd help you to get the best deal.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

My Names Robert Ferrell I leased my 2nd BMW from Pacific BMW my experience with this dealership was amazing , I found the dealership on TruCar from the onset of researching the best car for Pacific was the only dealership that truly worked the deal with me best price and best service , I picked the 550i which is a dream car , the numbers were right and I got everything I wanted from a new build from being shipped overseas to getting to me in LA the whole process was seamless ,Steve Saroyan is a wizard , an amazing person it was like buying from a friend , a good friend he answered from what I estimated I sent 120 emails of every nervous question I had ,when I thought I was annoying,Steve assured me I was , he is the Man !!!!! On August 19th I picked up the 550i ,I swear they made me feel so important at every step , his manager Armando Leyva was attentive and the best at making the lease easy to do Armando is amazing with Steve they were the best dream scenario you could ever have on getting a car deal done , thank you Steve & Armando , I took my time to write this because y'all made me feel like a Rock Start .... Buy from Pacific ! Ask for Steve Saroyan !

Came looking for the car we wanted and left with it. Chris was a big help and I would recommend my friends and family to not only Chris but dealer as well. Awesome deal

I bought this SUV to replace my 2004 Acura that I have been driving for 14 years, I have always wanted to own an Audi, and now that I have one I love it, great reviews online from other owners, I don't regret buying it.

Was out shopping for a new car and had gone to a lot of different dealerships. Until I met Artour and Ark at downtown Audi. Amazing people to work with. It's rare to find honest people I'm the car industry. Will recommend finding then if you are shopping for a new Audi. 5 star service all around.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

I leased my car from Artour a few months ago. He made the buying process so easy. Very knowledgable and not pushy at all. Great person to buy a car from. Would recommend him 100%. Months later he also took the time to set up all my service appointments and made sure I was taken care of. Ask for him if you are in downtown.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

I'm in the military and was transitioning from CA to HI, so I didn't really have a lot of time on my hands to be going around from dealership to dealership. I was weary of doing it online but can't express it enough how Preston went above and beyond to make this a simple and painless process. When I arrived he had already narrowed our search down to exactly what we wanted and worked all the pricing so we literally arrived signed and left! Overall everyone at Downtown Audi was great, but Preston really went above and beyond, definitely will be a returning customer.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

couldn't have had a friendlier and more satisfactory experience.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I just bought my 2016 Q5 last week. I am sooo picky with colors and I really wanted the metallic white w/brown leather interior. Only blacks were left BUT!!! Raymond and David made a magic!!! They surprised me with the exact car I've wanted!!! Thank you Raymond and David!!! I am enjoying my new Audi because of you guys!!!

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

I live in the Valley and purchased my car elsewhere. Yet at the time I was living in Los Angeles and went for my first schedule appointment to Audi Downtown. From the moment I meet Eddie Perez, I felt at ease. I have been there four times - three routine services and once when one of my tires was punctured. Each time I made an appointment, each time I was told approximate time and cost and each time the service and knowledge was excellent. Yes I can find other Audi dealers for service closer to me but why mess with excellent service? Eddie is a no nonsense guy that doesn't push services that are not needed which to this customer is very important. Keep up the good work all!

Excellent service as always. I can't ask for a better one, kudos to my salesman Preston Jimenez for guiding me all the way in leasing my new Audi A4. I'm one happy satisfied customer.

This is a great place to begin your search for your purchase/lease. They take the time to go over the specs of the vehicles and let you know of any known model upgrades. The staff is friendly and knowledgeable. I have not passed the negotiation stage with them yet. I ended up continuing my negotiations with other dealers that somehow can get it done. I do use the service department here religiously since I live and work in the DTLA area. They are awesome! They answer and explain all the repairs/ maintenance questions I may have. They even let me know what items I can hold off on for now. They also set me up with a courtesy car or a rental at no cost during servicing! This is great for me because I have to stay on the move during the day for work.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Of all the German manufactures, Audi leads in style, performance, fit and finish. The Q5 is the standard that others need to follow. The very best.

I live in San Bernardino and I service my car in L.A. because of people like Valentine Rautescu. I made an appointment and when I arrived Valentine took me right in. He saw that I would be waiting and he promised my car within the hour. It was ready under an hour. I do love the service, whether I'm waiting or getting ride somewhere. The customer service is always worth the travel time to me.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

This being online only,i was a bit wary, but they ave a huge inventry and great prices. i did't feel like haggling with a typical dealer, so decided to do it from my couch. I had a wonderful experience! Every person I spoke with emailed or chatted with was extremely informed and provided precise info and/or was very fast to pass me along to the most appropriate person to answer. The speed of follow-up was refreshing. I asked Alfonso and Alex to go above & beyond the norm. doing investigative work trying to dig up Jeep modification information from prior dealer that I needed for qualifying the extended warranty. I would (and have) raved about my experience and would gladly recommend VROOM. They managed to bring the often lost human factor into the indifferent world of online shopping while maintaining the efficiency!

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

I recommend Audi of Downtown in LA. They are always reliable and great to work with. Eddie Perez one of the service reps continues to be one of their assets. Thanks.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.

NEXT STEP AUTO SALES is the place- ask for Steve! Car runs smooth, interior spotless like new-new tires. This used Audi Q5 met all of needs-has very spacious trunk.