Used BMW X5 PHEV for sale near Sterling, VA

My sixth purchase with Fairfax BMW since 2003 and have never been disappointed with the customer attention to detail and a smooth process from start to finish and then the high quality vehicle service. Hi

The service advisor on the day I went in was Luis. He was attentive and responsive to my questions about my car as well as my car?s needs that I didn?t know it needed. He was kind and respectful. I have yet to experience service from all the other advisors, but they were all friendly when I walked into the service area and saw some sitting at their desks.

Was handled well. All questions answered. Asked for a service that would Have been a duplication. The caught it..waiting room is comfortable and they provide a service to get you home.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

Bought a new car. The car salesperson was awesome. First, I called to check the availability. It was in stock; 1 hour later, it was sold and he called me to let me know. Thats okay because that car was heavily discounted. I contacted him again for a car with higher trim. Over the course of one week, he worked with his manager to get me the best deal. I bought the car the following weekend. The car salesperson showed great patience, treated my family with respect and kindness. The dealership paperwork process was straightforward. No headaches. I finished in 1 hour.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

I have been going here for the past 5 years and I am usually always 100% satisfied! They care about their customers and are very honest and helpful. They go above and beyond. I usually always ask for Doug Rice and Sergio. Both have been there many years and really are very knowledgeable. The rest of the service department is great also, but I usually ask for the two gentleman to help me. Keep up the great work!

my car needed a lot of work and they told me which ones were strictly necessary. I looked at other prices from other car repair shops and the dealerships prices were very competitive. I felt more confident using the BMW shop to get my repairs. They were very responsive and helpful I made a mistake by bringing the car in on the wrong day and they were able to help me out. Overall, I have confidence in the BMW dealership and the service managers.

Thank you Jeffrey for the help you gave us and for helping me with my new grand highlander xle

Very professional and competent. I would recommend them highly. Booking an appointment is quick and easy. Turn around time is fast. Their facilities are clean. They are also friendly and funny

My wife and I have dealt with Jim Coleman Cadillac since 2016, and again in 2019. The General Sales Manager, Mr. Roy Mossissey is outstanding. He handled our buying experiences with professionalism and care. Additionally, Stu in the finance office is a true professional.

No issues great service did not have anything to complain about. Sales and financing all one place fast and friendly service. Hope to return and buy again

My X5's starter wasn't working and the Rockville dealer was able to get my car in immediately to have it looked at. The mechanics determined that the starter needed to be replaced. Ali worked with the insurance company to cover the repair under my extended warranty. In addition, Ali went above and beyond and offered me a loaner car for over a week so I wouldn't have to postpone my family vacation while my car was being serviced. That's great service!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

I’ve been going to BMW of Sterling for over 10 years now and they’ve never let us down. From great prices on cars to great service whether the problem is big or small. They make owning a BMW a real pleasure

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

This is my second X5, and the X5 45e is a great hybrid vehicle without any of the usual compromises. It has all the amenities of a standard X5, with the added value of the electric drive and $7500 Federal Tax Credits. The vehicle can be plugged in, or even recharges while driving (when that feature is activated). I highly recommend this vehicle for those considering a new SUV or Hybrid.

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Having Assad as my rep is amazing! Very thankful for such a great and caring service

The 2021 BMW X5 Hybrid is an exceptional conglomeration of engineering! I have NO regrets with this purchase. Additionally, Aiman Wahba is one of the BEST BMW Client Advisors I have ever had the pleasure working with. He represents the best of the BMW of Sterling Team and is the epitome of quality sales management and exceptional customer service. Aiman truly takes a vested interest in his client's needs and goes the extra mile by attending to and treating the smallest details with the same level of importance as some the more complex ones! He made my recent purchase an absolutely wonderful experience! THANK YOU!

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.