Used BMW X5 PHEV for sale near Vienna, VA

We recently acquired a 2025 BMW i4 x-drive at BMW of Fairfax, VA and are very happy with it. The first day we worked with Darren Andre and did a test drive and he very thoroughly and patiently answered all our questions about the car. Clearly, he knows a ton about these cars. Then, a couple of days later, we did the sales process with Jordan Warnecke. Both were very professional and knowledgeable and took their time to explain everything. The sales process with Jordan went very smoothly and was hassle free. He quickly determined our preferences and laid out our options and discounts available to us. He was courteous and efficient. When I took delivery of the car, there was a pouring thunderstorm, but he made sure I understood the basic controls of the car so I could get home safely. And he later followed up with a second session to explain the car controls in more detail. Based on my experience, I would highly recommend BMW of Fairfax to others.

Jerrod is so helpful and responsive. He answered my questions promptly and made the process feel seamless. I would definitely go back and will tell my friends.

A Truly Exceptional Experience at BMW Fairfax! I recently had the pleasure of purchasing a new BMW X5 from BMW Fairfax, and I couldn't be more thrilled with the entire process and my new vehicle. From the moment I stepped into the showroom, I was met with professionalism, warmth, and a genuine desire to help me find exactly what I was looking for. The sales team at BMW Fairfax went above and beyond. They were incredibly knowledgeable about the BMW X5, patiently answering all my questions and guiding me through the various features and options without any pressure. They took the time to understand my needs and preferences, ensuring I felt confident in my decision. The financing process was smooth and transparent, and the team made sure I understood every step. There were no hidden fees or surprises, which I truly appreciated. Most importantly, the BMW X5 itself is everything I dreamed of and more. The driving experience is exhilarating, and the luxury and technology packed into the vehicle are simply outstanding. BMW Fairfax has certainly earned my highest recommendation. If you're considering a BMW, this is the dealership to visit. You'll receive top-notch service, expert advice, and walk away with a fantastic car! Thank you, BMW Fairfax, for making my car-buying experience so enjoyable!

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

Our sales representative, Michael Parrish, was fantastic throughout the process. The team was helpful and well-informed, and did not put pressure on us while still providing useful data to help us evaluate our choice.

My Salesman Mr. Assad Khan and his assistant Sohrab Kumar were the Best in everything. They went out of their to accommodate us.Both Gentleman showed us everything about the car and have even arranged another day next week to go over the gadgets in the new car

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Everything was done to perfection and Mr. Blumberg did an outstanding job taking care of my car. I appreciate the fact that I was given the option to wait for my car or take a rideshare paid for by BMW.

High level customer service and expertise. First BMW purchase makes want to come back. Theo was awesome!! I?m definitely coming back for the alpina

It was very good. I just came for an oil change, but received additional needed services. The waiting area is comfortable. Service manager was very courteous.

I had planned to wait for my car but 2 mechanics were on vacation so, I was sent home and picked up via Uber/Lyft That was a great alternative for me

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.