I am not one to write reviews, this is my first one ever but I felt very compelled to do so. I have always dreaded the purchase of a new vehicle and found it to be a very frustrating and stressful experience. A good friend told us about Lou's Car Care and I just drove home with my new car. I could not be more impressed and satisfied with the entire experience from beginning to end . It feels so good to deal with honest, good people who go above and beyond meeting your needs. It was an extremely pleasant experience and I will be happy to tell all my friends to call Lou Jr when in need of a car.
by E. from NY
November 24, 2018
If you need a small car with basic features - no camera, no park assist, no alarm, manually adjusted seats - this one is for you.
Being an out of state buyer you are are unsure about the Dealer your buying from. However, with Lou's they had close to 1000 Five star reviews from all there sources online which gave me tremendous confidence. Then once I spoke directly with Lou Jr. I knew why. The sale went very smooth and the car was delivered as described. Truly a great buying experience and I will be calling Lou again when I need my next car even though they are over 500 miles away!
It's been a great car
by Brandon from Ontario
January 10, 2019
It's a great car but you have to make sure the maintenance is done. That's why I purchased the maintenance program. You cant beat 2k for 3 years worth of maintenance. BMW has the game rigged with that deal. Then Anthony zabala over at BMW of Ontario makes the whole process so much better.
We had a phenomenal experience ! Lou Jr was such an honest and professional car dealer. He was quite knowledgeable of his car inventory and was very patient and respectful towards us. Lou was never pushy and allowed us to make the best decision that was in our best interest. We would definitely purchase our next vehicle through his dealership. The dealership was very clean, modern and the atmosphere was extremely warm courteous and friendly. We would highly recommend this car dealership without any hesitation !!! Keep up the great job guys!!!!
A beautiful , super clean CAR!
by maryellen13 from charlotte
January 9, 2019
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
And a big thank to Lou's Car Care and the staff for the excellent service/help we received while searching for our "dream car." We found it! The hour-and-a-half drive home we were in a torrential downpour, but got familiar with all the accesories inside that made the ride still pleasurable (and unique). We highly recommend this used-car dealership to anyone who is looking for a quality used car (that, by the way, looks brand, spanking new!). How proud am I? I made my husband hose the splatter from the storm off the car when we got home. I've never done that with another car. This note is a bit "wordy" -- but, Lou's Car Care deserves/earns every word of it. :) Pat and Bill
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
This was THE most satisfying car buying experience I've ever had - honestly!! I was impressed with how clean the facility was and the pride those who work there take in it. I dealt with Lou Jr. and Luigi who were some of the most professional, courteous, and polite people I've ever met in the car sales industry. The staff went out of their way to make my car buying experience a pleasant one and all I can say is THANK YOU! I drove an hour and a half to purchase my vehicle and it was so worth it. I will be a return customer.
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
I just bought my 3rd car through Lous car care, each experience better than the last. The staff is always welcoming and smiling. They never hesitate to help and they always give you 100% of their time. It is a great place to take your car and I will definately be back for my 4th vehicle when the time comes! :)
by Sailing fool from Grapevine tx
January 4, 2019
Performance is exceptional. Find myself smiling ALOT! Plenty of room for me and my gear. Different driving modes accommodate different driving mood and conditions. Might have to get the wife one!
My husband and I drove over 75 miles to this dealership to view a car we found on cars.com The very next morning after I inquired about this car, I received an email from the owner, Lou. He was very pleasant and extremely informative about the vehicle and we scheduled an appointment for very next day. The entire staff on site were extremely friendly and easy to work with. We ended up purchasing a 2011 Acura MDX and traded in a 2007 Nissan Murano. Both vehicle prices were very fair and Lou even helped us shop around for a very low interest rate. He gave us some personal space to talk about this big decision and we never felt rushed or pushed in any matter. When we picked up our car everything was well organized and ran so smoothly. The car was extremely clean, full tank of gas and brand new tires were put on. Lou spent over 20 minutes going over the vehicle and all the features before we pulled away. He even called the very next day for a follow-up. This was the best experience we have ever had in purchasing a car!!
by Chris from Chicago, IL
September 22, 2018
This is full-size car that is also sporty. It a dream car. It has everything that a sport card and still fit in 5 people!
Dustin was great! While we had already secured financing, he was able to find a lender that provided a better rate. The settlement process was quick and easy.
Worst car I've ever driven!!
by DaraDC from Vienna, VA
November 17, 2018
Getting this car back in jun of 2016 as a brand new lease from BMW of Fairfax, I've been in the service department almost every 2 weeks. I had an accident due to a brake failure, the A/C broke down after 3 weeks of picking up the car, and so far the dealership has changed 4 set of the whole brake system. NOT A RELIABLE CAR AT ALL. Looks are good, Quality is HORRIBLE?!
This is the second Volvo I've purchased from Alan Byer motors and have no qualms in recommending his dealership, though I'm not a fan of auto dealers, to anyone! We traded a 2009 S-60 we purchased with the help of Debbie in on a 2016 S-60 - love those S-60's - all except too many bells and whistles for geezers to figure out. Some day my wife and I will figure out how to operate everything in this car. Great place if you're looking for a Volvo!
This car drives great. Really like the all wheel d
by Dterry from Danville ky
January 12, 2019
Vehicle is everything we were looking for in SUV type vehicle. Perfect size for traveling and comfortable . This is the 4th Bmw we have owned and first time buying from this dealership.
Misty Blount helped us in every way possible to keep us informed and help us find the best deal to get us in the vehicle that WE wanted. She was never pushy or condescending but very accommodating and helpful. She catered to my entire family, and for the first time ever it was a joy to purchase a car. 100% recommend this dealership and hope you’re lucky enough to have Misty help you out.
Omen of the best car I have ever owned.
by Nei A. from OK
January 6, 2019
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
Debbie is a class act, no wonder my friends travel to come buy from this Dealership. Great experience, no pressure experience.
Pam (from Buffalo)
Bought Certified BMW X3 Xdrive28i for our daughter
by UAGolfer1981 from Tulsa, OK
November 29, 2018
Our daughter was involved in a wreck that set off the air bags in her BMW X1. The BMW was totaled but its safety saved her life. We went shopping for a replacement and after test driving the Lexus, Toyota and Land Rover, we selected a certified pre-owned BMW. What a great choice! The vehicle looked, drove, and smelled new! Larger than the BMW X1, but still very easy to drive/park. We were amazed how quiet it was inside while driving. 22 MPG in the city and almost 30 MPG highway! The Heads-Up Display is our daughter's favorite feature, allowing her to keep her eyes on the road and all times to keep watch for crazy drivers! Mom and I sleep well at night.
Dustin Dutterer from Sun Auto in Cicero did an awesome job getting me into a car that I really wanted. He was straight forward about every detail right from the get go. Quick and easy process the whole way through. I highly recommend you giving him a visit if you are in the market for a new or used car!! Thanks Dustin!
Car serviced quickly
by Robert Philpot from West Hempstead
January 10, 2019
Great place to service your car! I was greeted immediately when I pulled into the service area, the Service Advisors were very knowledgable and courteous. Thanks to Manager Farhan mirza for getting the car serviced quickly.
The waiting room was very comfortable with complimentary WIFI and good coffee. The checkout was seamless too, helped me take care of the payment quickly and I was on my way. Good Job to certified select motors.. All the staff were very friendly!
This is one of the best experience I had at a dealership. Would definitely come back!
My experience was great. The salesman Matthew Rupp did a great job working with us ensuring we got everything we were looking for in a truck. We were very pleased with this dealership and service they provided and strongly recommend them to all our friends.
by L.Y. Fan from East Lansing, MI
November 27, 2018
My first BMW. Fast, comfortable, roomy, and excellent fuel economy. I commute daily, and and impressed by the over 30 mpg mileage. Seat warmers, steering wheel warmer and awd make it a great winter car. Great car made from high quality materials, very dependable and efficient. Great handing is a no brainer its a BMW ?
Best buying experience I've had in 50-years of driving and this is my 23rd car. Staff is knowledgeable and friendly. It's a no pressure environment. If you're in the market for a high end automobile you owe it to yourself to check out Cantech Auto. You won't be sorry.
by Bmw enthusiast from East Lyme CT
November 22, 2018
The car ia great and really has plenty of pep and power. The comfortability is amazing and can be stiff depending on the mode. Overall great performing vehicle.
I had my Jeep Cherokee just over 2 weeks - had a couple of problems - called Zak. He got me in right away and they made the repairs. The buying process was easy and quick. I would highly recommend them. Great customer and maintenance service.
10 years of driving pleasure
by Nuckles from Woodland Park, NJ
December 16, 2018
My wife drove this car for 10 years to work, shopping and bringing the kids to school. It drives and handles very well, and does very well on snowy hills, both up and down. The car is reliable, fast and sporty. I enjoyed the chances I had to drive it.
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