Used BMW cars for sale near Chicopee, MA

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

I had an oil change done yesterday and once again the team at Porsche went above and beyond. They accommodated a last-minute schedule change without any hassle, handled everything quickly and efficiently, and even surprised me by replacing the battery in my key fob—a thoughtful bonus that had been sitting on my to-do list. My car always comes back looking fantastic after any service, and the staff are consistently friendly and professional. The lounge is also very comfortable, making the whole experience smooth and enjoyable. Top-notch service every time! Thank you Joe

I've had the 2025 X3 30 now for 5 months and it is great! It replaces our 2022 X3 that was recently totaled and both passenger walked away with just bruises so it is a safe car! This is one reason I purchased another X3. Big difference on the interior panel than the 2022 as everything has gone to touch screen for all controls which I not real fond about, even the owners manual is on the touchscreen software, The twin turbo gives plenty of power and the gas milage has improved from the older model. The gears change smoothly and the ride is also smooth. You now get a spare tire since BMW did away with the run flat tires which I hated as they did not wear great. The accessories offered in their package covers everything you want in an auto. I don't understand why the rear exhaust are hidden though as I like the chrome exhaust on my old 2022. This year the 3 was redesigned and it is slightly bigger.

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

OMG !!! This was my 3rd time there. I had a very pleasant experience. Keep up the good work and wonderful staff. Not more to say.

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

I worked with Brandon Powe on a BMW purchase. Not only was he extremely professional and knowledgeable, he also provided amazing post purchase assistance with my desired modifications. I’ve referred two people since my purchase and they all appreciate Brandon’s top tier salesmanship. I’ll definitely be back when the time is right.

This was the best car buying experience I've ever had. Salesman John Woodman and John Mirow in finance are extremely knowledgeable and thorough. Not pushy. I never felt pressured. I highly recommend Suburban Subaru! Ask for Woody in sales, and John in finance.

BMW X3 an excellent car. I like the performance and enjoy using this luxurious car.🚘 I very much like having all the safety features.I appreciate BMW service.

Always great service with a knowledgeable staff who are friendly and make for a great environment while getting car services. Highly recommend 👍

Dan Savoia is amazing and so is the service team here. Trust them for life like I have. They are honest and will always make sure you are satisfied. I’ve been to many other Lexus dealerships and I’m telling you Hoffman is the best one.

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

We have a long standing relationship with Mike Iacino at Acura of Avon. He makes it so easy to purchase a new vehicle. He knows his client and knows what that client would be happy with. Of course, we love the product so selling us a new car is easy! All the other salespeople, including the manager, are always warm and welcoming . And, you know that the Service Department will stand tall as well. I can't forget to mention Nissa Johnson in the Finance office. She is really the very best!

This car is simply beautiful, spacious, unique color. It is gorgeous inside out. You don't see too many BMWs this color so I think it is unique color. It has one of the smoothest ride, which I find a plus for long trips. Love it!

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Excellent service, very polite, honest and looking to satisfy and meet the customers needs. The text are very knowledgeable and they explain everything they do. Angel V goes behind the expectations by the company. You couldn’t find anyone to help you more.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

It was a very helpful telephone inquiry. The salesman answered all of my questions pertaining to the many photos of vehicle.

Recently purchased a 2024 4 series convertible. Love the way it looks and drives. ‘Ordered the car with the assumption that it had the cruise control and lane as dust that I was used to in my other vehicles. This car does not come standard with a front facing camera. Also does not come standard with the cruise that is what I call “radar” cruise. Just putting it out there for anyone shopping. I do love the car.

Justin was very responsive; test drive was very good, waiting now to complet the deal

I could not be happier with my recent car purchase here! From start to finish the entire process with smooth, professional, and genuinely enjoyable. Aidan when above and beyond and I?m incredibly grateful for the outstanding service I received. Highly recommend to anyone looking for a quality vehicle and team you can trust.

Jordan got us right in when we called and were in the area. Come to find out, it was a tire pressure sensor that was the problem. We had a short wait, but it was worth it. The only question I have is the $100 deductible we paid. We have the extended warranty.

The best BMW ever. I already leased and bought 7 BMWs . The 840 is the best. I love everything about it . Excellent performance and look.

I recently purchased a new vehicle from MB Springfield and had a good experience. After doing some research we were able to find the exact match I was looking for. After some time, dealing with the other dealer, I was able to get my new Coupe. Dave went through everything on the vehicle and helped setup my preferences. The finance department was wonderful and did not try to push extra or additional products. They went over my options and explained everything. In the long run I used my credit union because the interest rate was lower than their best interest rates; the process was smooth and accomplished in 15 minutes or so! Will definitely be back in the future and highly recommend.

This car is our first BMW. It may sacrifice some space, but that’s not a very big deal for us. This car is perfect for those who don’t need space, but need the capabilities of an SUV. We have the M40i version and it packs a punch. The 382 Hp B58 I6 is very quick in sport mode, and has very nice exhaust sounds. I love that it has rear AC, which is an upgrade from our previous car. This car also has ambient lighting which you can change the color of. The wireless Apple CarPlay is also very convenient. Although, it does not have the latest version of iDrive, it’s still decent and still includes a 12 in screen. If you don’t want to touch the screen and leave fingerprints, the X4 comes with a controller that you can use to control the screen. This car also has a good amount of physical buttons. Front seats have thigh extensions for those with long legs, and both seats automatically adjust. Overall, our family really likes this car and recommends it for buyers who want a unique take on BMW