BMW for Sale in Springfield, MA

I inquired about a car from Cars.com and within the day someone from this dealership contacted me. Bryce and I chatted over phone calls, emails, and text message. We were able to get all of the negotiating out of the way, appropriate paperwork done, and in full agreement before I even sniffed the door at the dealership. I was in and out of the place in less than 2 hours. When was the last time did someone ever buy a car from a dealer in that kind of time? Probably no one. Top notch service, eager to work out the best deal and completely comforting. No sneaky stuff there. Financing was a breeze. Nothing negative about these guys. Amazing experience. I will go back.

Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sale. I had an issue with my 335i that was never before seen by myself (an automotive broker) or the service department. After changing plugs and coils (by myself and a master mechanic with whom I regularly work), the idle went to 6500 rpm. The team at Gengras methodically hunted down the issue. They kept me updated daily and provided a loaner while my car was being worked on. They were beyond friendly and always answered any questions or concerns I had. They went above and beyond for me and my car going so far as to talk directly to the engineering team at BMW in Germany so they could remote diagnose the issue. When I got my car back all the issues were corrected and it now drives like a new car. I have had hundreds of service appointments over my 30 years of car ownership and this service department is professional, friendly, easy to work with, and goes above and beyond consistently for even the slightest concern. I cannot recommend them any more highly. A huge thank you to my warrior service advisor Joshua M and my technician and miracle worker Alan. You have a customer for life.

This is my 5th Mercedes but first from this new dealership. I was very pleased with the entire experience and would definitely recommend them to anyone interested in a Mercedes.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!

My experience was great buying my first car from B Town Motors. I was guided through the process and it was totally painless. 10/10 Would buy again.

Car from Mike and Tony’s was reasonably priced and we received an acceptable offer on our trade. This was the most seamless auto transaction ever!

What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle. Thank You for being HONEST it was refreshing!!!!!!!!!!

Everyone was very responsive and knowledgable about the differences between the car models and the service in the shop is excellent. We drove 100 miles just to go to this particular dealership!