Used BMW cars for sale near Grosse Pointe, MI

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

this 2023 bmw x7 is even bigger then before and it espcillly nice car. the interior is very spacious and a whole fmaily could fit in their. it is also veyr rleiable and it is also really comfortrbale when I sit in the 2023 bmw x7. it is so better thne the older ones and it has excellent diegshn and exterior styling. it is veyr nice and veyr good lights as well.

Always welcoming & pleasant - I have been going at this dealership for over 2 decades and from service to parts to sales, everyone is always there to help with a smile and can do attitude - very reason that I still drive a BMW is the staff at this dealership.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

Best car buying experience I've ever had! (And I've had a LOT) Purchased a used car from their Detroit location and had the car shipped to tulsa.ok by ther referred shipper. This whole transaction was incredibly smooth, fair, and professional. Cory my salesperson and the management, all get 5 stars. A rare thing imho in the used car business. This place is very well managed by everyone i delta with. Cheers to them! Dw

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

The best customer service I’ve ever had when buying my X5! My sales consultant, Ms. Brigid O’Sullivan, was absolutely outstanding—helpful, patient, and professional throughout the entire process. The finance manager, Mr. Ryan DeCosse, deserves a special mention as well. His knowledge and guidance made everything seamless—big salute to Ryan! I highly recommend this dealership to anyone looking to buy a BMW.

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

I have owned the original X3 and followed up with this model. The second generation is certainly a few steps above as far as comfort, style and driving performance. 2012 is the last year the 28i is powered by the 3.0L inline 6. Acceleration is great after getting the software update. Prior to it, I had the aggravating slow response met with a rush of acceleration. The software update has smoothed out the throttle greatly. The ride is super comfortable for day to day as well as trips. I have taken this car on long trips a few times this year and it is great on gas, very comfortable seats and great visibility. It is easy to park and has a tight turning circle. The handling feels like the 3 series sedan! Going up and down hills and mountainsides feels secure. Feature wise, I fully recommend the backup camera and parking sensors as well as the heated seats/steering wheel. Cargo space is adequate for this class and three average sized adults can fit in the backseat comfortably. I will say that BMW has this peculiar way of stripping the cars down in the past 10 years and labeling it as "customization." You notice the small things such as no puddle lights on my particular car, as well as having to get packages for an improved interior/exterior. Another example is if you do not get the Navigation, you do not get the nicely done, upscale graphics on the speedometer area. You have to add leather, a sunroof, heated seats, etc. My older BMW's had a lot of these more common features standard. If you buy this car used, be sure to pay attention to the features and how it was optioned. Overall, the car has been very reliable and a joy to drive!

Had an amazing experience working with my car salesperson. Super helpful, patient, and made the whole process easy. Highly recommend!

Sales associates are pleasant and helpful. Overall this is a great representation of BMW. I would definitely recommend a friend or family member to visit.

The salesman Ali was extremely helpful when I needed a new car quickly! He was very communicative, kind, and made the process very easy and enjoyable. Highly recommend working with him and this dealership.

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

This dealership gave me nothing but an amazing experience loved it love the vehicle extremely satisfied and happy

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

I did my initial inquiry via email exchange. The client advisor was excellent, answered all questions promptly and never once pressured me. I was skeptical of the "no haggling" at first, but after some research they were by far the best deal in 5 nearby states. I drove 3 1/2 hrs across state to do a test drive and they were true to all info presented. Fantastic pre-owned car, great customer service...so I bought it. They worked everything out so I did not have to do multiple trips.

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.