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Wareham Ford

(227 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–7:00pm
Friday 8:30am–5:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 7:30am–4:00pm
Sunday Closed Closed

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Reviews

(227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wareham Ford from DealerRater.

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I’ve used this dealership for sales & services for 40 years. That should say enough

I’ve used this dealership for sales & services for 40 years. That should say enough

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for all of your business over the last 40 years, we certainly appreciate the business.

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Stephanie works in service and she is Wonderful !! She is a great asset to Wareham Ford She is awesome!

Stephanie works in service and she is Wonderful !! She is a great asset to Wareham Ford She is awesome!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Patricia, we certainly agree with you. Stephanie is a valued team member. Thank you for the business.

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Service department is outstanding. You get the feeling your maintenance concerns are important and will be completely resolved.

Service department is outstanding. You get the feeling your maintenance concerns are important and will be completely resolved.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are always here to help!

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I’ve bought two Escapes from this dealer. On-time service, fast, efficient, all problems resolved and nice people, what else would a car owner need? I’ll continue to rely on them with my Ford cars.

I’ve bought two Escapes from this dealer. On-time service, fast, efficient, all problems resolved and nice people, what else would a car owner need? I’ll continue to rely on them with my Ford cars.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you David! We truly appreciate your business. We will be here when you need us. Thanks again

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Nick and the crew are impressive. Communication of status as promised. Key for me, Thanks again, Lionel Hall

Nick and the crew are impressive. Communication of status as promised. Key for me, Thanks again, Lionel Hall

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Lionel we appreciate your business. Nick is a valuable member of our Service Team.

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I’m extremely pleased with the service at Wareham Ford. I had a recall service and readjustment of a door, both performed by very qualified and courteous staff members.

I’m extremely pleased with the service at Wareham Ford. I had a recall service and readjustment of a door, both performed by very qualified and courteous staff members.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Absolutely stellar experience from start to finish and working with our sales person, Bill Pellagrini was an absolute pleasure! Would recommend Wareham Ford and Bill to anyone who will listen, including friends and family. Thank you Bill and Wareham Ford!

Absolutely stellar experience from start to finish and working with our sales person, Bill Pellagrini was an absolute pleasure! Would recommend Wareham Ford and Bill to anyone who will listen, including friends and family. Thank you Bill and Wareham Ford!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Michael, we really appreciate the business, we hope you enjoy your new vehicle. And thanks for letting us know how Bill did, he always goes above and beyond for his customers.

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Had a recall from Ford. They went above and beyond. Excellent team. They gave me a lender car. Very professional and did a great job. Thank you very much.

Had a recall from Ford. They went above and beyond. Excellent team. They gave me a lender car. Very professional and did a great job. Thank you very much.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Robin, glad we were able to assist.

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Went to Wareham Ford for oil change. Service was very fast at a fair price.

Went to Wareham Ford for oil change. Service was very fast at a fair price.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Stephanie was extremely patient, knowledgeable, in explaining how my a C issue was going to be investigated. she also explained my options of using my Ford points Having them expire in August. I ran into a problem in finding a ride to the Wareham Ford Dealership to pick up the truck after the diagnosis, Stephanie arranged for me to be picked up by one of the sales people Living in the area. That also Was beneficial because he explained How they work and that customer service was their priority. This was important to me as my husband and I have always owned Ford products from station wagons to trucks. having moved from New Hampshire to mass I now need to find a dealership closer to where I now live. Family owned for many years and it shows with employees there for many years...when I buy, they will be my choice!

Stephanie was extremely patient, knowledgeable, in explaining how my a C issue was going to be investigated. she also explained my options of using my Ford points Having them expire in August. I ran into a problem in finding a ride to the Wareham Ford Dealership to pick up the truck after the diagnosis, Stephanie arranged for me to be picked up by one of the sales people Living in the area. That also Was beneficial because he explained How they work and that customer service was their priority. This was important to me as my husband and I have always owned Ford products from station wagons to trucks. having moved from New Hampshire to mass I now need to find a dealership closer to where I now live. Family owned for many years and it shows with employees there for many years...when I buy, they will be my choice!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 227 reviews

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