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Wareham Ford

(224 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–7:00pm
Friday 8:30am–5:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 7:30am–4:00pm
Sunday Closed Closed

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Reviews

(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I’ve bought two Escapes from this dealer. On-time service, fast, efficient, all problems resolved and nice people, what else would a car owner need? I’ll continue to rely on them with my Ford cars.

I’ve bought two Escapes from this dealer. On-time service, fast, efficient, all problems resolved and nice people, what else would a car owner need? I’ll continue to rely on them with my Ford cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you David! We truly appreciate your business. We will be here when you need us. Thanks again

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Nick and the crew are impressive. Communication of status as promised. Key for me, Thanks again, Lionel Hall

Nick and the crew are impressive. Communication of status as promised. Key for me, Thanks again, Lionel Hall

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Lionel we appreciate your business. Nick is a valuable member of our Service Team.

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I’m extremely pleased with the service at Wareham Ford. I had a recall service and readjustment of a door, both performed by very qualified and courteous staff members.

I’m extremely pleased with the service at Wareham Ford. I had a recall service and readjustment of a door, both performed by very qualified and courteous staff members.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Absolutely stellar experience from start to finish and working with our sales person, Bill Pellagrini was an absolute pleasure! Would recommend Wareham Ford and Bill to anyone who will listen, including friends and family. Thank you Bill and Wareham Ford!

Absolutely stellar experience from start to finish and working with our sales person, Bill Pellagrini was an absolute pleasure! Would recommend Wareham Ford and Bill to anyone who will listen, including friends and family. Thank you Bill and Wareham Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Michael, we really appreciate the business, we hope you enjoy your new vehicle. And thanks for letting us know how Bill did, he always goes above and beyond for his customers.

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Had a recall from Ford. They went above and beyond. Excellent team. They gave me a lender car. Very professional and did a great job. Thank you very much.

Had a recall from Ford. They went above and beyond. Excellent team. They gave me a lender car. Very professional and did a great job. Thank you very much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Robin, glad we were able to assist.

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Went to Wareham Ford for oil change. Service was very fast at a fair price.

Went to Wareham Ford for oil change. Service was very fast at a fair price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Stephanie was extremely patient, knowledgeable, in explaining how my a C issue was going to be investigated. she also explained my options of using my Ford points Having them expire in August. I ran into a problem in finding a ride to the Wareham Ford Dealership to pick up the truck after the diagnosis, Stephanie arranged for me to be picked up by one of the sales people Living in the area. That also Was beneficial because he explained How they work and that customer service was their priority. This was important to me as my husband and I have always owned Ford products from station wagons to trucks. having moved from New Hampshire to mass I now need to find a dealership closer to where I now live. Family owned for many years and it shows with employees there for many years...when I buy, they will be my choice!

Stephanie was extremely patient, knowledgeable, in explaining how my a C issue was going to be investigated. she also explained my options of using my Ford points Having them expire in August. I ran into a problem in finding a ride to the Wareham Ford Dealership to pick up the truck after the diagnosis, Stephanie arranged for me to be picked up by one of the sales people Living in the area. That also Was beneficial because he explained How they work and that customer service was their priority. This was important to me as my husband and I have always owned Ford products from station wagons to trucks. having moved from New Hampshire to mass I now need to find a dealership closer to where I now live. Family owned for many years and it shows with employees there for many years...when I buy, they will be my choice!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Wareham Ford has done all my service on my 2022 Bronco since I bought it there. This past week during the works service they charged me $200 to replace all of my tires lug nuts. She said it was because the outer chrome caps were bent/broken. I checked online later and I could have bought them fromFord for $2.40 each. If the caps were bent etc, it’s because they used a wrong size socket to remove them for tire rotation. I was ripped off and will not be back. I am also contacting a Ford rep on the Bronco Nation site to complain.

Wareham Ford has done all my service on my 2022 Bronco since I bought it there. This past week during the works service they charged me $200 to replace all of my tires lug nuts. She said it was because the outer chrome caps were bent/broken. I checked online later and I could have bought them fromFord for $2.40 each. If the caps were bent etc, it’s because they used a wrong size socket to remove them for tire rotation. I was ripped off and will not be back. I am also contacting a Ford rep on the Bronco Nation site to complain.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sorry you feel that way Jerry. Ford Motor Company does the pricing on the parts, best of luck with the rep at Bronco Nation. Thank you for taking the time to leave a review

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Keith was real easy to deal with was very communicative. Let me know all of the pitfalls and price information related to the repair job

Keith was real easy to deal with was very communicative. Let me know all of the pitfalls and price information related to the repair job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Christopher. Keith takes great pride in making sure his customers are informed throughout the process. We appreciate your business.

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It's a great Dealership, they are friendly and and efficient. They are very respectful of your time and do their best to get you in and out. This is my second car and #3 will also be bought there.

It's a great Dealership, they are friendly and and efficient. They are very respectful of your time and do their best to get you in and out. This is my second car and #3 will also be bought there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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