I was looking for a pre-owned car and saw one online at MAG Auto Group. . After looking at couple of cars I purchased the one Poppy recommemded and I love it! He made the entire experience a great one!
This was my first experience at a BMW dealership. I was told by a friend to visit them, that they were amazing. And without a doubt they held up to that expectation. From the moment I stepped into the door, it was nothing that I ever experienced. Welcoming, professional, sincere, and friendly are just some of the words that describe BMW of the Hudson valley along with their staff David and Anu. I felt like I was meant to be there. From their initial hello and there constant contact with me, I couldn't be me pleased and satisfied. When my car was ready, I felt as if THEY who had sold, (what I'm sure would be more cars then I could number) was JUST as excited and sincere for me, as I was to be driving away with one. Thank you. Thank you to this amazing dealership. I would highly recommend them to anyone.
I special-ordered my 2011 550i from BMW of the Hudson Valley, and I was very pleased with the entire purchasing experience. My husband and I have owned several BMWs over the years, and we have been bringing our cars to the service department at BMW of the Hudson Valley ever since the dealership opened. The entire service experience is always a pleasure -- from the person who greets you, to our Service Advisor, Joanne Holmes, to the Service Director, Phil Dolce. They recently went out of their way to help us resolve an issue with our car. I highly recommend BMW of the Hudson Valley and their sales and service teams.
This is my fifth car that I have purchased and my second BMW, however my first interaction with Hudson Valley. This was THE best experience I have ever had from a car dealer and for that matter, a business. From the time we arrived, every contact made with the staff was very professional. We left there feeling that our business was appreciated. I drove over 2 hours to purchase from Hudson Valley, bypassing at least three BMW dealers. I was referred by someone because the great customer service because of the awful experience I had from a BMW dealer near me. Hudson Valley did not let me down. I would do a commercial for this company. I am telling all of my friends to purchase from Hudson Valley. Thank you for a great car buying experience.
The service provided was exceptional. The service receptionist, Dena Raymondo was pleasent and professional. I was called when service was complete. The service personnel along with maintance needed was outstanding service. Thank you for an outstanding job!
Brad, is not your typical car salesman-- he is one of the most professional, communicative and responsive salesperson I've had the pleasure of working with. Not only does Brad
go above and beyond, but he takes the time to listen, care and understand your situation and needs. Looking forward to doing business
with Brewster Ford again in the future! #GoSeeBrad
My BMW is certified pre-owned and it needed to be serviced. I brought it to the dealership and was treated with the upmost respect and the employees were so friendly. This BMW dealership worked with me and took into consideration my plans for the day. They reassured me that they would do their best to get my car back to me in a reasonable amount of time. Usually getting your car serviced can be a headache in itself and time consuming. At this BMW dealership that is not the case. They even offered to have one of their workers drive me to the Woodbury Commons Outlet. (Which is located not even a half mile away from the facilities)
Overall a wonderful atmosphere to be in and I will not bring my car anyway else to be serviced. A+ grade in my book!
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