Used BMW SUVs for sale near Alcoa, TN

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

This was my first service experience for my Alfa Romeo with Harper. It exceeded my expectations in every way possible. I interacted with Zach throughout the experience. He is exceptional in his customer interactions and competence. I especially appreciated his frequent communications.. He is A+ in every respect.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

They were great in every way I ended up having an emergency and didn't make it there yet but they deserve an A for their help

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

Great salesperson. Not pushy or irritating. Good clean dealership. Nice selection of vehicles. Quick easy buying process.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

Great people to work with. Quality vehicles at good prices. Will be going back to get another.

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.

Everyone I talked to at the dealership was very friendly. Clint was very helpfull and went above and beyond to ensure that the lending institution had all the proper details to ensure I got the best deal. I would definitely recommend autosolutions and Clint to anyone. This is not your average used car lot.

Our 2016 works flawlessly! We are so pleased we just purchased a very low mileage one with $15,000 in options which should make this one even more pleasurable,

We purchased a Jaguar from USI. We feel we got a fair deal and the salesman Eric was professional and personable. We would do business there in the future.

Had the car for about a month and it is everything I wanted and more. Great purchasing experience. Even better driving experience. Definitely would recommend.

My family and I bought 3 cars within a week, Metro Motors has the cleanest cars in Knoxville, Joe is very kind and very helpful. and he was able to help us with financing. with a local credit union at a great rate for a first-time buyer, I visited few other dealers I felt that they were going to rob me, I'm glad I stopped at Metro Motors, we all love our cars

I’ve owned two 2015 X5D’s - daily driven for 7 years for a combined 173,000 miles (sales job), I averaged 29MPG on each tank in mixed driving (38+mpg on hwy using renewable diesel in CA), and it’s been so much more reliable than any gas car I’ve owned… The only car that compares in reliability is two BMW 328 diesels I’ve owned - I’m not going back to gas cars. I may consider Cayenne diesel as the only other alternative daily driver, otherwise I’ll stay with X5 diesels.

Easiest car buying adventure we have ever had. Super friendly staff. Will buy here again in the future. Customer service is there focus, unlike some other dealeeships we went to.

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

Sales was great. Other reviews state they did not reach out. This dealership was the most laid back I have been to. I am not sure why others want sales guys calling them back to back? I'd rather come somewhere like here. They gave me the keys and 30 mins to look over the car MYSELF without standing over my shoulder. These men DO IT RIGHT! Thank you fellas.

I had this car for several years. In that time, it was a great car. The only downside to the car was the fact that it was a BMW, so I couldn't take it to any old mechanic shop to get the oil changed. The car has great pickup and breaking, and is great for long distance rides. It's a smaller SUV, but there's still plenty of room. And when I got into an accident, it functioned correctly and kept me and other safe. The airbags deployed like they were supposed to. The only reason I ever got rid of this car was because it was totaled.

My experience with Bennie Barcroft was excellent. He answered all my questions quickly and put together a quote that was detailed and transparent. He was quick to answer follow-up questions and it was a pleasure to deal with him. I ended up not ordering a vehicle at this time due to high interest rates but will contact him first when I decide to do so.

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Had first service done on my GMC HD. I was taken in on my schedule appointment with no wait time. Truck was serviced quickly. Will be returning to them again.

I cannot believe that BMW put a 4 cylinder with turbo in an X3. It is the single problem I have with my car. otherwise it is perfect. The 6 cylinder in my 2005 was Awesome!!!!! BMW stands for Performance, GIVE IT.

10/10 laid back experience, in and out in less than 30 mins including test drive. 3rd car bought here, zach does amazing

The 2017 BMW X5 is the ultimate SUV that meets all my needs. It perfectly balances driving experience, comfort, practicality, and luxury. Driving the X5 is a joy, with its powerful engine and responsive handling. The air suspension provides a smooth and comfortable ride that surpasses many peers. The spacious interior and well-crafted cabin offer a luxurious experience for passengers. The X5's practicality is satisfying, with an enormous cargo space and ample interior storage. Advanced technology and abundant comfort features further enhance its all-around capabilities. Overall, as a top-tier luxury SUV, the X5 stands out among its class and meets all my expectations for an excellent SUV. It remarkably combines driving pleasure, comfort, and practicality, delivering an outstanding overall experience. The X5 is undoubtedly a top choice in its segment, worthy of consideration.

Bought aBMW 5 series in less than 30 minutes. Every one worked well with the sale. Slavik was the best salesman I ever worked with in the 80 some odd cars I have bought

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

My husband and I had the best experience at Grayson BMW. Our salesperson, Aaron Walker was exceptional. He put us at ease and was very knowledgeable about the vehicle we were interested in. He was very friendly and accommodating. Best of all he worked very hard to get us the best deal possible! I highly recommend him as a salesperson!

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Lexus of Knoxville is simply the best . Great vehicles. Friendly, knowledgeable and courteous personnel.

Most comfortable ride in an SUV I have been in. Handles very well, accelerates very fast and does not feel like you are driving that fast. Gas mileage has averaged 22 mpg. I like that the X7 has a third row and many features to it and really like using the My BMW app instead of carrying a key with me. There is a lot of technology in the X7 which takes time to understand on how to use.

Shane was a rare treasure. Professional,tough under pressure.Seems like an overall food guy.

The best handled large SUV I ‘ve ever drive. Much better than my previous large Mercedes SUV. Or my previous Land Rover Some of the plastic adornments outside looks cheap.

Jay Kadlek did a great job getting me the car I wanted. He was a pleasure

Excellent driving experience. Safety features exceptional. Heads up display very useful. Body style super. Red metallic paint very attractive. Visibility with all the cameras a serious plus.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!