Used cars for sale near Bon Air, VA

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

I was the original owner of this car and it was an amazing vehicle. Was my favorite vehicle I have ever had! My needs changed so I moved onto something different. This car was very loved and very much taken care of and whoever buys this, is getting one heck of a vehicle!

Nathan provided excellent help, as well as the finance advisor, Robert. GREAT cars, great prices, no haggling or kicking tires - just a very welcome experience.

We have only had this Enclave for a few weeks, so I won't give it a full 5 stars, pending another 2-3 months of use. I do, however love many things about this suv. I love the size of it, not much difference between it and a higher priced Tahoe or Yukon, not comparing it to them, overall, but just on the physical available cargo room. I love the standard features, the exterior styling, the ride quality and even though it's only a 4 cylinder, it's surprisingly quick and responsive. I haven't noticed any noise from the engine inside the cab, as other owners have mentioned. The paint quality is great, as well as the overall build, time will tell. The interior and 30" diagonal driver's info screen is awesome. All three rows have some form of power, which is cool, too. We currently have a 23' model Buick Envision, with 50k miles and no issues, so I am expecting trouble-free ownership for years to come.

I only went in to do some test drives to see what I liked and what felt good to drive. Willie was so amazing and not only listened to what I liked, but was there through my nerves of being able to do all the paperwork. I can't recommend him and this dealership enough!

Best mid size truck hands down!! Very reliable and handling is incredible. The V6 in this truck is a beast! Bullet proof!!!! Plenty of power for this truck 👍 it’s not a race car, it’s a beast of a 4X4 and has enough power to get the job done.

Thank you very much Craig for helping me out. You and Tamara are the very best. I understand my car fully well and all the issues that were understanding to me now.

Love this car. I wish there was more to the interior though, as it is pretty plain and nothing extraordinary. If they had the bigger infotainment screen for the front bench seat it would have a gotten that one. This car over all is great bang for the buck.

Went to dealership knowing exactly what I wanted. Alex and his team took great care of me. I will only use this BMW dealership. Highly recommended.

Never owned a Corvette before my 2020 C8 2LT. This American sports car is a super car costing 3 & 4 times less than others. My only disappointment is the camera in the interior rear view mirror. Head lights and driving lights flutter in the camera and at night following vehicles appear to be in a fog. It's a smart man's super car.

Great service!! Never had a problem with the whole experience…they make you feel like you’re family!!! That’s very important..,never a rush…they explain everything in detail which is important

I was searching for a specific vehicle and I found a few on cars.com. 2020 F-150 Super Cab 2.7L Ecoboost, 10 speed transmission. At first I was concerned since I've never had a truck with a small V6. I was looking for good HP and good MPG. I liked the sporty trim STX look. Great acceleration and great MPG. Much better than my previous 2006 F-150 5.4L, which was a great truck, but it was time for a change. I do recommend this vehicle if you want MPG, power, and great towing capacity.

John stoner was great! Great experience. Kept me informed through all steps of the process.

My 2010 had 317,000 miles when I bought my 2021. I absolutely love the changes that toyota has made. My 2021 is a perfect truck for comfort and reliability.

Great job for serving my car timely. And a big special thank you for the tech that washed my car and cleaned my interior mats. That service helped with the overly expensive repair services?ie: $200 for one filter. Thanks

Largest small car I’ve driven and great car for today’s times. Small enough to save money with today’s fuel prices yet big enough to carry everything needed to travel with family.

The salesman Josh was most helpful and showed us everything they had. I thought their prices were reasonable and they had some very low mileage 2019s. We later decided we needed to change what we were looking for from extended cabs to crew cabs so we did not end up buying from Whitten but were impressed with their salesman who was laid back, very informative and not high pressure.

I bought the 1500 Ram with the EcoDiesel engine the second day I had it the engine light came on took it in had exhaust problems had a recall so they fixed it that was.in 2019 since then had other recalls done waited over a year to get the high pressure fuel pump recall done it took almost three day no loaner got it back put about three hundred miles on it local miles one morning got in it it would not start took it back the had it for about three more day then said they found water in the fuel and now I would have to pay 12000 dollars to get the same new fuel pump replaced

Anneliese was a pleasure to work with throughout the process. The wiring of cash appeared to confuse the accounting department but it worked out well.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Jeffrey in the Service department was very helpful and knowledgeable. I needed a large repair of my two front arms but Jeffrey made the process as painless as possible.

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

I bought a vehicle today from Victory Nissan and totally enjoyed how I was treated, especially dealing with Doug Compton, my salesman, and the finance manager, Laurence Comvalius. Great job everyone!

New 2025 pathfinder SL premium and the remote start doesn’t work in the cold weather this winter had to always go outside and start car. Ridiculous, Went to dealer they did something said it was fine now . Next morning and mornings after that nothing. I am 71 years old owned many cars with remote starters never in my life had an issue with a remote starter until this pathfinder. I see many other people are also having problems with this. WHY IS NISSAN DOING NOTHING TO CORRECT THIS ISSUE ????

Everything went well. I wanted to buy a car that day off the lot, and the salesman made it happen. It was a friendly environment, but professional.

Let me start by saying I have the AT4 model with the Duramax 3.0L diesel. I had a 2024 Elevation with the 5.3L V-8 that I bought to pull my 22’ camper. While the Elevation pulled my camper fine it drank the gas like it was on a binge. And with a 26 gallon gas tank it seemed I was filling up every couple of hours. After one trip to Nova Scotia I knew something had to change. I pulled my camper out west to Yellowstone and back through Arizona. It pulled like a champ and fillups were a lot more manageable. Even driving the speed limit out west I still got four to five mpg better than with the gasser. I liked the Elevation but I love the AT4. Way nicer ride and great handling. I get 30 per gallon of diesel on the highway if I drive the speed limit but I got it to tow with. I added a Titian replacement fuel tank so I have 43 gallons instead of the 26 it came with.

From the moment I booked my service appointment to the moment I was handed the keys. Everything went like clockwork

This car has met my needs and want's. Looking forward to comfort and reliability. Once again Lonnie there was no pressure in the buying process. Thank you all at Miller Motor's

So nice car so fast so much options and futuristic it’s future world of cars performance, AMG I would recommend it for smart people it’s great

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

This is our fourth 4Runner since 1996. 4Runners are a supper reliable SUV. Each of our 4Runners had over 250,000 miles with no issues. I would recommend a Toyota 4Runner as primary vehicle. They are stylish, reliable, economical to own and operate.

Found a screw in my tire and Lauren and the team got me in last minute on a Saturday afternoon and was in and out in less than an hour. Plus, they washed the car for me!!!

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

0I had a wonderful experience with Kelley Carlson online and Donell in sales. Kelley narrowed my choices to 3 cars the fit my desires. Donell in sales assisted me inhouse. He was so knowledgeable, patient, kind and trustworthy. He paid special attention to my needs and helped me to narrow to one car. Thanks to Kelley and Donell for working together to afford me the automobile of my choice. I have purchased from Richmond Ford for thirty years. Never had a car problem. I always kept up to date with my services and the service given was always pleasant. Patricia C Heath

I love driving my new Pathfinder. It drives well and I feel safe in it. The seats are very comfortable. I love the all black on the exterior. This is my first Nissan and I would recommend this vehicle to others.

Great experience from start to finish Daryl was very nice and made the process easy. I would recommend buying a car from crown Acura if you are in the market.

Had the truck, a Tradesman, 3-years and not a single problem with it, besides what the previous owner did. They put leveling blocks on it and big tires that made it ride like a dump truck. Plenty of power with the 6.4l. Very reliable.

I am very grateful for the professional experience from Samuel Adams. Thank you for my new 2025 Nissan Murano.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.