We didn't deal with the Lynchburg office in person, but when I spoke with the lady in finance( I am sorry I don't remember her name) she let me know that they can ship the vehicle to our closest location. That to me is customer service! Our application was simple and we got pre qualified. Next car will be a CarMax car !!
Buick doesn’t back their product
by Dcooper from Pensacola, Florida
January 14, 2019
This car looks good but I have had the car sensor replaced twice in less than 2 years. They replaced 3 belts my timing belt, serpentine belt and I can’t recall the other. Now I don’t have oil light on but it’s consuming oil. Looked at the recall and they know it burns oil but don’t want to fix the problem because. It’s costly. So I have 3 years left on a car that I might have to replace the engine on. The dip stick is dry and I don’t see where the oil is going to, it doesn’t smoke like typical oil burning in the exhaust and I don’t see it leaking on the ground. Very very disappointed and would never buy another Buick period!
Yes I went and tried out a vehicle on Friday and I have challenged credit and they were working on getting me financed and they said they needed to get it financed on a Saturday and he would call me but I never heard anything back from them so I was very disappointed and then lack of response I feel like they should have followed up with their customer either way it went
Best Buick I Ever Owned
by Pug Lover from York, PA
May 31, 2018
This car has every option I ever need, plus more than that. I don't need to put the seat so close to the steering wheel to see over the front end, as I've done in other cars. Because of that, the ride is very comfortable. It rides like a champ.
The staff here are best in their field in car sales and part knowledge. Best selection for buying a repairable car, truck , suv .
by Chrissylane from LOUISIANA
December 25, 2018
This is the best car I have ever owned I absolutely love the 2010 to 2016 model Buick LaCrosse they are worth every penny. I have owned and drove many different kinds of cars and I have to say Buick LaCrosse is my all time #1 favorite
From the time I agreed to buy the vehicle to the time the vehicle was ready, was two months. But if you can handle that, I have nothing buy good things to say. I got a great vehicle, at 30% less than the blue book value, repairs included.
I'm thrilled with my vehicle, and I'm happy to wait a couple months in order to save several thousand dollars! If you don't need the vehicle immediately, I wouldn't go anywhere else.
Extremely Satisfied Long-Term Owner
by Troy from San Antonio, TX
January 9, 2019
Original owner and now have 134K miles on the car since 2011. Only problems have been a water pump that started leaking under warranty; vapor canister purge valve solenoid (easy fix); and a dead OnStar emergency battery pack. Otherwise the car has been bulletproof. I've replaced the battery and tires twice each. This is an extremely smooth riding and quiet car with a ton of features that were only available on much more expensive cars. I test drove the ES350, Maxima, and Infiniti G37 but kept coming back to the Lacrosse. What I got for the money was a tremendous value and I couldn't pass it up. The acceleration and handling with the V6 on the CXL are very good. I commute 104 miles a day round trip (mostly 75 mph highway) and average 22.3 mpg combined city/hwy. If you're looking for a reliable, very comfortable car that still looks good and your ego allows you to forego the cachet of the more expensive luxury brands, you won't be disappointed with a Lacrosse!
I have purchased five different vehicles for my family over the years, most of which being repairable vehicles, but my daughter's was a running & driving trade in. With every vehicle I've purchased from George, it's been a smooth process of finding exactly what we were looking for, including parts and labor, within a reasonable time frame and our budget. I continuously refer friends and family to East Coast Auto Source for their parts and vehicle purchases.
It's a very luxurious car
by Jen from Crocker Mo
November 7, 2018
Cars are very comfortable car seats 5 very well very smooth riding has several power cord Outlets MP3 player has they are adjustable seating all power AC heat both front and back has separate for driver and passenger all airbags four-doorcar tells you if anything is wrong especially if there's ice or anything changing on the road must drive see to appreciate
Thanks George. We are very happy with our new truck. Hope to buy from East Coast Auto Source again!
Full Size Luxury.
by Flashy from Savannah, GA
January 1, 2019
I’ve owned my LaCrosse for nearly three years. I’m just as in love with it today, as I was the day I purchased it. Very roomy, nice quiet ride made for the highway, with lots of power. (V6) the only thing I would want to add, Is more USB ports. There’s only one. When traveling, definitely need more to accommodate all passengers.
Although they're in the middle of nowhere, I can say this is quickly becoming my top reccomendation for friends looking for something new to drive, whether it's an everyday vehicle or something fun like a boat or motorcycle. I started with an old Cadillac Deville I wanted to rebuild for my son, and because they were so helpful the first time around, I've made trips back to get vehicles for my daughter, wife, and myself since. The folks at East Coast are a friendly, helpful bunch who will make sure you're a satisfied customer from the time you arrive to the moment you leave. I would reccomend them to anyone!
Dream car not sooo
by Cal Hog from Waterbury Ct
August 21, 2018
Got taken big time with an alert message to get A F L bulb serviced Asked dealer what that meant ,and he said must be a bulb out some were made me think well no big deal. Wrong when I took it to a G M dealer after purchase and four hours in shop I was told that the A F L system was not working at all. They said it is a safety issue and should be fixed at a cost of four thousand dollars. I don't have that kind of money to fix it.
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