Since 2005... this particular dealership has had our family business for new vehicle needs... and they've never given less than 100% throughout the research, buying, and after sale process... Bending over backwards for their customers' needs seems to be a deeply rooted business model at their Carbondale dealership. We expect 100% from a new car dealership, and thankfully, Auffenburg of Carbondale continually goes far above our expectations....
The salesman was very nice and accommodating. We were, however, his first out-of-state buyers and he was not familiar with the legalities and necessary paperwork needed to title our new vehicle in our home state. Unfortunately, we weren’t either. We all are very knowledgeable now about the process. It did take almost two weeks to get the paperwork from the dealership though. It would have been nice to have known the evening we bought the Terrain that the certificate of origin would be delayed that long. But our salesman kept in contact with us while we waited.
Always friendly and helpful! Repairs and body work have been fast and very well done! Purchased beautiful used car from Auffenberg of Carbondale, and am very happy with my purchase! I highly recommend for any and all of your vehicle needs!
Can't say enough good about this business. First, we love the car we purchased. When it needed to be serviced, they sent a driver to our home (an hour + away) to pick it up. Then, delivered it back to us after service was completed. Sales and service departments are very easy to work with and accommodating. Will definitely go there again!!
I definitely would recommend this dealership. We have driven the GL 450 for many years and when it came time to trade, well, you just can't beat the safety and quality. We had already been looking, so we knew exactly what we wanted. (shopping for a gently used GL 450) MB of Marion wants to earn your business. Go see Bruce or Oliver.
My husband and I were in the Market for a Malibu. Went up on a Thursday, test drove it, did paperwork and had it all finalized Friday evening. Quick friendly service. "no one has time time mess around" this dealership definitely does not mess around. They get you what you want and make it happen.
This is the second new truck I've bought from these guys. They are great to work with. I told them what I was looking for and the price range within a few days they had it and I was able to get it at a better price than I could at any of the other dealers in our area. Our salesman Jared was great to work with and when the owner Chip gives you a call and gets involved makes you feel like their really interested in getting you what you want. I will definitely be going to them first when I buy any other vehicles.
I have nothing but great things to say about Moore Brothers! I trade vehicles often because I am very indecisive ;) and I have bought 3 vehicle from Jason. I will continue to buy from there in the future. They are very helpful and straight forward. If you are in the market for a pre-owned vehicle I HIGHLY recommend reaching out to Moore Brothers. I find it VERY convenient that I can TEXT for more information about a vehicles and they always get back to me right away.
I also really enjoy the extra $$ that I get for referring friends and family to buy there as well. For each referral that you send that makes a purchase, Moore Brothers will send you $100!!!
Everyone was so nice. The owner was there helping people. Every thing you want in small town dealer. Will go back when I'm ready to trade cars!!
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