Everyone on their staff was professional, friendly, and courteous to both my wife and me. From the initial contact/test drive through to the last signature (which happened within a matter of 1-2 hours), we were given the appropriate amount of attention without any undue pressure to buy. My only (relatively minor) complaint was that the online advertisement included "with Navigation System" when in reality the vehicle was not equipped with one.
My wife and I were looking for a family SUV or minivan and found several vehicles in Raisor Automart with pretty nice prices through Cars.com. So we made an appointment with Suzi and drove there on one Saturday morning. Most used vehicles here are within 2-3 years' range. No one pushed us to buy anything and we were given enough time to test one 2018 Nissan Pathfinder, one 2015 Toyota Sierra and one 2015 Honda Odyssey. Finally we decided to buy the 2018 Nissan Pathfinder. Since the price of this make and model is already the lowest we could find on Cars.com within 150 miles, we didn't spend much in negotiating. The transaction was quite smooth and we drove the SUV back in the afternoon.
I contacted Lewis Motors via e-mail which was responded to quickly. Called and made an appointment. Was greeted immediately upon arrival by Donnie Wright. He was extremely friendly, helpful but not high pressure. He allowed the vehicle to sell itself. We were very pleased and relaxed with the entire experience. We now have a 2015 Equinox which were are enjoying very much.
We have always had the best experience when leasing a car at DeFouw Chevrolet!! Pam Strain is AWESOME!!! She has helped us the last two times we have leased a car and I would highly recommend her to my friends and family. She even called to tell us about the Fall Harvest Sale they had going on. Thank you!! We love our Red Equinox!!
Defouw had the perfect truck for me. It's been 29 years since I've purchased a brand new vehicle and Dakota made my buying experience quick and painless. She was very helpful and an enjoyable salesperson.
Joe the sales rep. is wonderful. This is my 2nd vehicle in a row from Joe. I trust him, that is very important to me. My 1st purchase was a quality ride. Hoping for the same...Thank You Joe Atkinson...
Our sales associate Kylee Thompson made our car buying experience fun and she made us feel like we knew her for along time. She was very friendly , answered all my questions and helped us with every aspect of our new car from buying, to setting up phone link and showing all the options it came with thoroughly ! We are repeat customers and this time around was way better and less stressful than the 1st time. Adriana Carlos also was wonderful and made us feel like family..he was very nice and easy to talk to and did everything for finance, to get us a great deal on our new car! We will come back again for sure!
Always pleased with my customer service. They pickup and return my truck which is such a big help!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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