Used Buick for Sale in Georgetown, KY

We went in to just "Look" , Keith Jackson was very friendly and put no pressure on us to buy. We ended up buying our Ford Edge right then. The process was very quick and easy. He then took us to see Christopher Gillum who was very courteous and friendly. Christopher took it upon himself and went above and beyond to get us the best rate possible and made the car buying experience the "BEST" we have ever had. If you want a hassle free experience go in and ask for Christopher Gillum!

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

This SUV is exactly what I wanted and it meets everything I need it to. Passenger capacity of seven with plenty of leg room and still plenty of storage in the rear.

We were shopping for a Honda Civic and after talking to a dealer in Louisville, we went to Neil Huffman Honda of Frankfort. SO glad we did. We were treated like royalty from the moment we entered the place until we drove our 2017 Civic EX off the lot. Parker, Gary, Will and several other employees made the experience easy and pleasurable. The people were fantastic and we couldn't find a better deal anywhere- whether online or at another dealership. I would HIGHLY recommend this place to anyone looking for a new Honda at a great price. Go talk to these guys and you will not be disappointed! Joe B.

This 04 Regal GS has been the best money ever spent. I have never done much more than regular maintenance. 3000 mile oil changes. The stabilizer bar was changed at 140,000 simply from getting warn out. I bought it at 70,000 and its currently running strong at 161,458. It has no knocks, pings, and merges into traffic strong even with its high mileage. I am proud to have a car that not only looks good, but still but has no rust or erosion of any kind. It was a southern belle (retrieval). I currently have my eye out for another Regal GS older model as I am completely sold on Buicks reliability. I definately would recommend this car to a friend. Rock on Regal.

As a out-of-state student attending Kentucky State University, it was important to me to find a clean, reliable place to get any service needed on my vehicle. The individuals of Neil Huffman Chevrolet, Buick and GMC were attentive, respective, and professional. I came in for an oil change and my service was completed in a timely manner. I will most definitely return in the future!

This car has exceeded all of my dreams for a new car. It is beautiful, quiet, has a comfortable ride and was a good bargain.

I noticed the exact model I was looking for at James Motor Company online and submitted an inquiry. I was promptly and courteously greeted by Scott Stoess and thoroughly informed about the vehicle. (He made sure I knew everything there was to know) As I was out of town and the purchase would require some travel we were able to sort out the particulars of the deal beforehand. When we arrived I was even more impressed and politely greeted by a few members of the staff. We completed the test drive and the vehicle was exactly as described. After a quick transaction I was on my way with a new car and a big smile on my face. I've purchased a lot of cars over the years but I've never experienced this level of service in any transaction, I'll forever be impressed with James Motor Company and a big thanks to Scott Stoess for his hard work throughout. 1/20/18

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

My family and I recently purchased a 2009 Nissan Quest from Audi of Lexington. We were very impressed by the high quality of customer service. Our salesperson, McCall Davis, was very helpful and went out of her way to ensure that our experience was as smooth and positive as possible. Everyone we encountered was good-natured and treated me, and my family, very well. They even have a play-area for children, a most welcome amenity for us since we were car shopping with our family in tow. All in all, we drove off the lot feeling appreciated and most of all happy with our new vehicle.

This car met all my needs. AWD, Comfort. easy to get jn and out of, etc. Choose white and very elegant looking. Gas mileage is good for size of car.

My wife and I purchased a used vehicle from the Dan Cummins dealership and felt we received a good vehicle for a fair price. Their finance people were able to get us a good interest rate on our loan with favorable terms that worked for us. Moving forward in time 6 months after our purchase, we experienced a front end problem. It turned out that a wheel bearing had locked up and fortunately the extended warranty that we purchased covered the cost of the repair, minus the deductible. Further, in analyzing this problem, it was observed that the brake pads were beyond the limits and the service manager agreed that the pads should have probably been replaced prior to our purchase, as we had put only 6000 miles on the vehicle in the 6 months that we had owned it. The service manager, along with our sales manager, decided that the right thing to do was to replace the front brake pads and rotors at no cost to us. They went one step further. The rear brake pads were not beyond the wear limits but were very close, so they replaced the rear pads also. We were very pleasantly surprised as we felt we would be in for a battle to convince someone that we should not be responsible for this issue. Instead, the people at Dan Cummins went above and beyond to make sure we were happy and our issue was resolved. They have won my business and I have told all my friends to visit the Dan Cummins website when looking for a vehicle to purchase.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

We drove from Knoxville Tn to this dealership to purchase a new Chevy Spark. We had spoke the previous day to Lauren and she set up the time and assured us to come on up. So the following morning 8/20/2017 we did just that . We spoke with Lauren around 10am and advised we will be in around 1pm gave her the year/Model# and exact car we wanted. A salesman names Mike Brewer called us around 11am and said he will get the spark pulled up front for us. We arrived after our 4 hour trip and were introduced to Mike. He took us out front to the Red 2017 Chevy Spark. My heart dropped Instantly, felt my blood pressure rising, This car was Filthy, dusty and dirty. The tires were brown, you could barely see in the windows , Paint filthy , all Black trim was Clay mud brown. I opened the door Brown muddy footprints all over. I said" its dirty and Mike then said its been in storage but if we make a deal we will get it cleaned up for you. Do you want to start it up? He said the battery was dead earlier but it Might start, But it didn't , so out comes a charger to start this filthy NEW? car. I told him , This car is Filthy and I'm offended that I drove to a new car dealership to see a new car and after hours of driving I get here to This! I said "can I see another spark that is clean?" and he said " they are all this dirty"but i can get one cleaned for you! I told him That he needs to learn from this that sales is all about first impression and this was HORRIBLE. and I am leaving So me , my wife and 2 kids Left! I felt so upset and had never been through something so odd and awkward. We get 5 Minutes down the road and The manager Paul Meier calls, I told him what I just went through he was very apologetic and assured me he will make it right if I will come back. I told the wife and kids lets go back and give another chance. We drove back and Met Paul he was super professional and friendly. ( The red spark was gone ) He introduced us to Cory Brewer ( our salesman) Cory has a great smile and an honest personality. A few moments later out comes the Red spark Clean like a new car should look .We took our first test drive and it was great . We actually asked to drive another one and Cory had made sure the car was cleaned before we saw them. We finally Bought a 2017 Chevy spark 1lt Manual. Cory had it detailed as well . If it wasn't for the Manager Paul getting involved in this situation, this would have been a bad review. We are very happy with Dan Cummings Paul and Cory. Thanks for being so professional. .

Omg it's bluetooth, backup camera, roomy, power everything,. My boys love it. Can't wait to hook up my 12s. An put a lil bass in it..

Nick was very easy to work with. Nick was very friendly and respectful. I let Nick know which vehicle I was interested in (2019 Equinox LT) and he brought it up front for me to test drive. Nick did not try to up sale me or use any high pressure sales techniques. It was like buying a car from someone you already knew. I traded in a vehicle and realized on the way home I had forgot something. I called Nick???s cell phone to let him know. Nick had already left for the day but went back in to meet me to make sure I got my items. Everything was excellent and nothing was pressured at the dealership. Tim in financing was a pleasure to work with as well. I would highly recommended Nick and Dan Cummins Chevy for your next purchase.

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

We were looking to purchase one vehicle only and instead left with two! Everyone was so patient with me and my family, I had my kids with me and Chris Walls was so patient and understanding. Customer service is beyond expectations and everyone went an extra mile to keep my us satisfied. Right from the beginning, Chris worked with our price range and was very patient bringing us cars to try so our kids (yong kids) wouldn't have to walk. He was able to get us two cars with a trade in that we owed money to within our price range. We were shocked when he said it was a done deal! There's a room in the back with drinks , food and games for kids and after purchasing two brand new vehicles and trading one in it was a much thanked feature of the dealer. Chris walls was able to make a great business for us and we are so happy!!! Thank you Chris !! We will surely do business with you when our leases are up and I will recommend you to anybody who is search of a new vehicle. Thank you again ¿

It's a shame Buick is no longer building this car. It is light years ahead of cars built just six years ago. China will continue to have this model thanks to Buick's popularity there. The closest to this car is the Chevrolet Impala.

Just bought a used car from Don Franklin. Chris Walls was our sales person. He was great to deal with. He listened to our desires in a vehicle. He was knowledge of the vehicle particularly the "bells and whistles" and assisted us in getting to know the capabilities of vehicle. Thanks Chris for your great service!

Traded in my small truck for this small SUV so far its an improvements on fuel consumption, slightly higher monthly payments than my 2016 Colorado, still getting used to the vehicle, its comfortable, but I am missing having heated seats, perhaps one day I'll add in that option ;) Looking forward to taking it for a few road trips, have an average commute of 100km per day.

This is a great place to get your car. We went in right before they closed in the pouring rain and Chris Walls took great care of us through our car purchase. I would recommend this dealership to anyone.

This car is comfortable, has a quiet cabin, and the HP to get moving, Has the room to fit 5 people, Has fold down seats to expand the trunk.

After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.

This car meets my every need and it fits my every desire as well and I’m truly in love with this car, I would not trade it in for any other car I the world

This SUV runs great, has pick up power, is comfortable , great gas mileage, looks cas! Everything like brand new! I love 💕 this SUV! Selling because I am just too old to drive anymore.😞 (I’m 93 yrs old) This car need an owner to drive her, has just over 2,000 original miles and manufacturer warranties go with the car!!

My appointment was 9:30 am. I arrived at 9:27 am. The young lady behind the counter got my info & key - was friendly & very efficient. Told me I could sit in waiting room and she???ll let me know if anything comes up. Literally 15 minutes later I was walking out the door and leaving. Free coffee, water, snacks & super-fast friendly, efficient and knowledgeable service- can???t ask for more!

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

They put to rest all the rumors of ???used car salesmen???. I spoke with Candace on the phone who was very knowledgeable about their product, and she actually persuaded me toward the Kia. I thought I only wanted a Honda or Toyota, and I wanted to buy something around $10k so we didn???t have to finance. She was so informative that we actually decided to go with a 2017, she was passionate about what she was selling. Candace wasn???t working when we went over to look at the van. Adam was our salesman, and there was absolutely zero pressure from him on what vehicle to purchase. He was patient and down to earth, and answered ALL of my questions. After looking over the van, There was a tail light lens cover that had moisture in it, so he gave us an IOU, and stayed true to his word and called me 2 days later to have it replaced. I will be in the market for another vehicle (maybe 2) in the near future for my children, I will definitely consider returning to Kia. Also, Kenny Cross did our financing portion and he was honest and upfront about everything, and explained everything in a way so simple that a child could understand, he actually drew most of it out. He was very professional and humble, and we were blessed by meeting him and hearing his personal experience as to how the GAP insurance was helpful. This entire process was a great one, even if we do have a payment now, we feel confident we did the right thing.

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

I normally don't leave reviews, good or bad, but this is an exception. I have bought quite a few cars in my day and this is by far the best experience I've ever had. Tony DeJesus was an absolute pleasure to deal with and I would and will recommend anyone I know to go through him to get a deal done. I know I will always give him a call when it's time to start looking again. Great job Tony and great job Don Franklin Mitsubishi for the outstanding buying experience! Chris

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

I am giving Sutherland Chevrolet 5 Stars - because from my experience when it comes to buying a car they really are as good as it gets.... Early on in our car shopping we knew we wanted an SUV with third row and bucket seats in the middle....  After consideration between the Buick Enclave and GMC Acadia we decided on the Buick Enclave....  We literally searched the internet and car dealerships across Kentucky, where I could almost write a book about how people should NOT sell cars.  But in the search across Kentucky I found Sutherland Chevrolet and literally one of the best sales professionals I have EVER come in contact with!!! Kevin Balancier (sales) listened to everything that I wanted, he had the car warmed up and ready for a test drive when I got there (a beautiful Buick Enclave AWD).  When we discussed price however I just couldn't extend my budget to feel comfortable spending the money for the Enclave....  Guess what Kevin listened!!!  He again took into consideration everything that I wanted, everything that I needed and where I WANTED to be with price in a vehicle - not where I could be....  Kevin is the ONLY sales professional that I spoke to in the entire state that recommended I take a look at the Chevy Traverse....  He wasn't pushy at all, but just recommended that I take a look at them.  So I did, and guess what I really liked it.  I liked the price even more!  After a great deal of research and comparing the Traverse to the Enclave I was even more impressed by Kevin and his attention to detail and just how much he listened to what I REALLY was looking for. General Sales Manager, Shawn Bihl and Finance Manager, Gerry Jenkins continued our great experience with Sutherland Chevrolet. Again I cannot say enough positive things....  Lets face it car shopping is not a fun filled adventure, but I really do believe that with Kevin, Shawn and Gerry your sales experience will be as good as it gets!!!!

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

As usual, the service team at Sutherland Chevy has exceeded our expectations. This exceptional service is so routine, it's almost boring. Today is Sunday, and some friends of ours were two blocks from church when their Jeep starting smoking. I told her if she wanted a little less adventure in her life, they really should get a Chevy and just go see my guys to keep their vehicle in shape. After all, our car has 127k miles on it and we got to church just fine. We then got to talking about how expensive routine matters such as braces and car repair can be, and I think I saw the green-eyed monster in her eyes when I shared how my guys at Chevy are always on the lookout for the best deal, how once again this week, they repaired our car for LESS than anywhere else. I really feel bad about making my friend jealous, but the grass really is greener on my side of the driveway, because of my guys at Sutherland Chevy.

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

Sutherland always does a great job either buying a car or their service department. This is the 4th vehicle from them & I can't complain about anything. They are always there to answer questions, make a great deal on purchasing a car & the service department is wonderful.

The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.