Found my '13 Ram 1500 on Cars.com but Heath handled the rest over the phone. He got me financed, got all my requirements filled and answered all of my questions. We got everything done so I could drive up, test drive, sign the paperwork and drive home.
Update: after reading their response to my review I chose to go back and trade the terrain in. As they stated I was given a pretty good trade in, though Im still a bit hung up that I took it back just a hundred miles or so outside the warranty when the oil burning issue was noticed and Randy claimed that he wasn't worried about the 100-200 miles I was over, leaveing me to believe he would have the engine fixed. But either way in the end I traded the terrain in toward a 2010 traverse which I am happy with, I'm just disappointed I had to carry almost $2000 over from the difference of the value/trade in on the terrain, but now I'm happily in the traverse. Now 200 miles after purchasing the traverse the power steering quit working, BUT I'm now in contact with BRENT who happily sent me to the garage and said the repairs will be taken care of and I am back in the same position I was when I purchased my first car from them years ago, I'm receiving the same great customer service I expected when I returned to purchase my 2nd vehicle from them. I hope this situation will be better from here on out.
Wonderful experience!!! We were very pleased with the service we received at Sunrise Motors. Randy was great to deal with and the whole process of buying a vehicle went very smooth. My husband and I would highly recommend Sunrise Motors.
When you walk into Richardson’s your not just welcomed it’s a feeling of family. I received the best buying experience and price. After 4 new vehicles and a few service repairs, the service department is impeccable as well
After months of searching and having no luck Richardson Chevrolet helped me into the vehicle we had been looking for. They even stayed late on a Saturday to get everything ready so we could take it home. The tires needed to be balance and they had no problems with me bringing it back in. Very friendly, reliable, and trusted service. We have found the dealership we will continue to by from in years to come. Thank you!
They are a great bunch of people there an are always happy an greet you when you come in an always trying to make sure you leave happy an on time
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