Robert did a GREAT job and made the buying experience very easy. Would highly recommend Total Motors. Amazing customer service and follow through. They Rock!!
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
We have had two issues with our truck like the transmition and seals but they have helped us solve them unfortunately they offered us an extended warranty and we bought it, it helped us a lot. The service is wonderful.
I love my car
by JGuzman from Libertyville, IL
January 4, 2019
This car met all my needs. I fell in love with the interior. It rides very smooth. I feel comfortable driving it, there’s enough leg room.
Fantastic service department @ Rick Collins Toyota
by College Prof from Sioux City
April 18, 2018
The service department at Rick Collins Toyota is fantastic! Tim, Penny and the service staff do an outstanding job of customer service. I just took my car in quickly to get a head lamp replaced and they even washed my car! I have bought/driven a lot of cars and this unequivocally is THE BEST service department I have ever dealt with. Kudos to all of you who treat the customer right and are so positive every time I come in! Additionally, my car is about 1,000 miles short of 100,000 and Tim today gave me an "advance estimate" of costs for the 100,000 mile checkup--WITHOUT my even asking. I just cannot say enough positive words about how great this service department treats the customer and services the customer's car! KUDOs to all of you!!!
Do the job
October 31, 2018
Working pretty good for my wife. She has been asking for a Buick and now she has what she wanted. I am quite impressed with the luxury
I've purchased from dealer 3 times, great service.
by Jeremiah Crosby from Dakota City
October 21, 2015
I have purchased 3 trucks from this dealer and every purchase experience has been great. Not only were the trucks reliable and in great shape the price was great too. And seller worked with me on price when I didn't have much money. As long as I keep getting treated nice by this Dakota Auto Sales they will always have my business.
Comfy but not mechanically reliable
by William from Germantown MD
January 1, 2019
I bought this car used at 60k miles. Its comfy, but I have had three major mechanical issues with it. Each issue costing me about $2,000.
I special ordered (new) for my wife our 2007 Buick LuCerne CXL in 2007 when they came out. It is the first Buick we ever owned so I did not know what to expect.
Fast forward 12 years of ownership and it is still running strong and quiet. This car has exceeded all my expectations and is a sheer pleasure to own.
It is still mechanically sound, smooth, tight and still serves us well with comfort. No engine or mechanical problems since we bought it . What repair costs that we did incur were the results on normal wear and tear and timely LOF changes.
I'm quite sure that sensible driving habits, the conscientious maintenance care as suggested by GM's schedules I give it plus detailing (interior/exterior 2 to 3 times a year) and frequent car washing has a great deal to do with its current excellent condition; a condition that still gets compliments from passersby.
This LuCerne started my love for Buick and was a major reason in my decision to purchase my new Buick Lacrosse in 2014 whose intrinsic quality is also sealing my loyalty to the Buick brand.
My wife, who is not a car person by any stretch of the imagination, absolutely loves her LuCerne and has every intent to keep her car as long as possible. From the way it runs and looks, that, hopeful, will be a long while more.
Based on my/our experiences with Buick I would unhesitantly recommend (and have) Buick to anyone who wants a quality, dependable and reliable car that offers quality service with a feeling of ownership confidence and a taste of sensible luxury.
Everyone was great and very helpful. I needed a quote for some other work to possibly be done and they were quick at getting back to me and very reasonable.
What a great car for the price
by GSofine from Clearwater, FL
October 11, 2018
I own a Buick Regal GS and it is just what I was looking for. It has the sportiness, comfortable stylish interior, aggressive exterior, bose sound system, navigation, and all the other bells and whistles. All this for a reasonable price. Life ot
This is my third Lucerne. Made the mistake of going to a Verano for 3 years (still a decent LITTLE car) after my second. Switched back to a Lucerne, and I am delighted! 2009 CXL. Best car ever! Named it Octavia since I bought it in October.
A great experience at this dealership many years ago has lead our family to continue to buy vehicles here for the past 30 years. The sales staff we have dealt with are always helpful and care about helping the customer in getting advantage of all of the rebates/programs available on new vehicles. Other dealers we have tried in the past have not been completely honest about what rebates were available so we appreciated how straightforward they were. Our buying experience has always been "no-pressure" and we have always ended up with a fair deal. We have also had service done here in the past with great results. There have been a few times where we have been in a time-pinched situation and they have always done their best to help us out. Overall, this is not our closest Chevrolet/GMC dealer but the experience we have had makes it well worth the drive every time we are looking for another vehicle or need service on our vehicles.
Purchased May 2018, with only 7,000 miles on it.
by rbul9750 from Lawrenceville, GA
December 20, 2018
The best riding vehicle we have ever owned! Because of its size it is a little rough on the gas mileage but I am willing to pay that for the ride and comfort!
Found a car that they listed on Cars.com that met my wife's guidelines. We made a 160 mile (one way)trip with some hesitation. We were not disappointed. Their (Family run) business was very friendly and eager to please. The salesman was willing to do some haggeling and offered a good price for our trade-in. Competive financing rates. No hard sell, I like this. Told us to let them know of ANY problems, there hasn't been any.
Thanks, I may make the 160 mile trip for my next vehicle.
by Dillme from Longwood, Fl
December 1, 2018
Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.
This car has a 50/50 like,hate for me. Poor gas mileage,visibility,ride,mixed squeaks and rattles.Engine is peppy,driver seat memory,heated steering wheel, and a few other accessories are nice.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.