Dahlstrom motors offers an experience that is very rarely seen in business today: friendly customer service who remember your name, treat you like family, respect your time, and offer fair prices where negotiating and haggling are unnecessary. The service is so good, that I had one of the service managers stay after close to personally fix something on my car, just because that's how they do things there. I'm not unique, though, as this is how they've treated customers for years, and why in our town with another major Chevrolet dealership, you see more cars with the "Dahlstrom" sticker on the back. I'll only be doing business with Dahlstrom in the future!
The car was exactly what I wanted!
by Audrey from Lykens Pa
December 25, 2018
The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
Very pleased with Dahlstrom motors... my family has been buying cars from them for decades and I purchased my first car from them myself! Highly recommend anyone looking for a new or used car or just great service to stop in to dahlstroms. You wont be disappointed!
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
Great dealership, wonderful people. Treated us fair and with respect.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
Frank is a really nice, very helpful and informative salesman. He took good care of us, answered our questions and was not pushy. (Really like that!) We’ve never been to Rydell before, after this experience and the extra perks you offer we will be back!
It is worth its weight in gold.
by Nancy B from Syracuse,NY
January 5, 2019
This car is great on gas interior is nice could be a little more classy. After all it’s a Buick. This vehicle is great on the road handles very well. I love it..
I was searching for a car online and found just what I was looking for on the Rydell website. I had never been into the dealership before. I was greeted upon entering the store with a big smile and introduced to Justin Bjarnason. Justin was so helpful, listened to what I wanted, and found the vehicle I was looking for. He explained the Rydell business model based on honesty and respect for the customer, best price sticker price, no commission sales program and I was sold. After we completed the purchase of my car I was so impressed we shopped and purchased a 2nd vehicle for our daughter the same day. Thank You Justin - I will definantly recommend you and we will be back when we need our next vehicle.
Recently bought a 2019 Buick Enclave
by eagles 2019 from Deering
January 8, 2019
Purchased a 2019 Buick Enclave in October and immediately experienced transmission surging going downhill in our driveway. Dec 20, 2018, could not go over 27 mph nor shift gears. Towed by dealer and now awaiting a new transmission (told if available) from N. Dakota. Hope not to go the Lemon Law route!
We have always stuck with one dealership for the cars we have purchased as well as recommended them to many people. This time was different, they didn't call back for a couple days and it just didn't feel as though they cared. So, we began looking at vehicles on line and calling places to find a vehicle that fit our needs. It seemed as though sales reps didn't care and or never called back. Well, we found several SUV to choose from at Rydells. We made the call and from that point it only got better. We made an appointment, Dave V met us in a very professional way. He asked exactly what we were looking for and narrowed it down.
The first one we drove is the one we purchased, although we did try a few after that but it just brought us back to the one we purchased. I recommend this dealership to everyone, not only for their delicious chocolate chip cookies but they do put their customers first and make you very comfortable at ease and are not pushy at all. We drove about an hour and a half and will never go anywhere else.
Don't waste your time, like we did making calls, being on internet or searching the papers, call or drive over to Rydell and ask for Dave V. I guarantee you will be ecstatic you did.
Great customer service!
by Sibyl Roe from West Hempstead
December 23, 2018
Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!
We got a full interior and exterior detail and were extremely pleased with the results. The appointment was easy to schedule. It was easy to drop off the car in the morning and to pick it up in the afternoon. Paul did an amazing job and make our black car look brand new even with a fresh snow fall!
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
I just purchased a new vehicle from Rydells And had the best experience. Our happy experience was made possible because of our wonderful salesman Jeff TARR. He was very knowledgeable about every vehicle we test drove, and there were many! But most importantly he listened carefully to our wants and needs. This was extremely helpful as we tried out so many vehicles before finding just the perfect one! This can be a fun but daunting experience because of all the options to consider for each vehicle we were considering! Because of Jeff’s efforts we were able to find exactly the vehicle we were looking for! He really went above and beyond even after making the purchase! Rydells is truly a dealership that cares about their customers and that is evidenced through their trained staff.
by Harry from Boyds, MD
November 15, 2018
The Cascada is a great car for the price. It drives well, looks sporty. This is the second one we have owned; we really like it.
Frank was our salesman. He was polite, patient and very helpful. We ended up purchasing a new 2018 Silverado. Great dealership where you know you are getting the best deal. Good selection of vehicles. Everyone was friendly and helpful.
Most definitely love it.
by Carla from Warsaw,IN
December 2, 2018
This car meets my needs and is very comfortable. Handles fantastic and rides great too. I couldnt be any happier than i am with this car.
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