The folks in service are fantastic! Everyone I have dealt with at every level in this department are the most efficient and courteous group ever.
Update # 3 --Previous: 2/2015 & 9/11/2016
by Classic Car Buff from NORTH EASTON, MA
December 23, 2018
One fantastic car and a true pleasure to own! I cannot add much more to the previous reviews I submitted but from my nearly 4 year ownership of this car I can say that this Lacrosse has solidly sold me on Buick. Other than GM's recommended scheduled maintenance there have been no other services needed---that's it ---no other. My Lacrosse is still getting approximately 23 MPG (again, city driving mostly with very few highway trips needed) using 89 octane from the companies' formulas recommended in the owner's manual, performance from the 6 cylinder engine is like new, no irritating quirks/sounds that one begins to notice after a period of ownership and as recently as this past week the car is still getting compliments on its looks---from passersby. (I'm sure that detailing it twice a year and frequent washes help.)
It is worthy that I mention, again, it still feels solid and handles like new!I am looking forward to many more years of satisfying ownership with this LaCrosse but when it comes time to trade Buick is my choice.
Purchasing the Buick LaCrosse was one of the best auto purchasing choices I made.
Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also.
by Desert Guy from Palm Springs. CA
December 21, 2018
Had this Buick for five years and enjoyed every minute owning this car. Style comfort performance and reliability all excellent. Would not hesitate to recommend this amazing car
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Best value car for price
by Pepa Dan from Lithia,Fl
November 24, 2018
Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.
I had a successful buying experience at Dorschels. I purchased a 2011 Toyota Prius with the fine help of Ivan Turnbull.
In the future I will look to Dorschels for more auto needs.
Full Size Luxury.
by Flashy from Savannah, GA
January 1, 2019
I’ve owned my LaCrosse for nearly three years. I’m just as in love with it today, as I was the day I purchased it. Very roomy, nice quiet ride made for the highway, with lots of power. (V6) the only thing I would want to add, Is more USB ports. There’s only one. When traveling, definitely need more to accommodate all passengers.
Clean and updated facility and excellent customer service! Been a repeat customer for years and will continue. Always looking out for your best interest and really work with your budget and needs.
Extremely Satisfied Long-Term Owner
by Troy from San Antonio, TX
January 9, 2019
Original owner and now have 134K miles on the car since 2011. Only problems have been a water pump that started leaking under warranty; vapor canister purge valve solenoid (easy fix); and a dead OnStar emergency battery pack. Otherwise the car has been bulletproof. I've replaced the battery and tires twice each. This is an extremely smooth riding and quiet car with a ton of features that were only available on much more expensive cars. I test drove the ES350, Maxima, and Infiniti G37 but kept coming back to the Lacrosse. What I got for the money was a tremendous value and I couldn't pass it up. The acceleration and handling with the V6 on the CXL are very good. I commute 104 miles a day round trip (mostly 75 mph highway) and average 22.3 mpg combined city/hwy. If you're looking for a reliable, very comfortable car that still looks good and your ego allows you to forego the cachet of the more expensive luxury brands, you won't be disappointed with a Lacrosse!
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Pay to much
by LarryPop from Aurora, CO
December 23, 2018
First time with some style. Love the car. Very comfortable. Just pay to much. My fault. Should have stay with my first choice when it come to money.
The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
Buick doesn’t back their product
by Dcooper from Pensacola, Florida
January 14, 2019
This car looks good but I have had the car sensor replaced twice in less than 2 years. They replaced 3 belts my timing belt, serpentine belt and I can’t recall the other. Now I don’t have oil light on but it’s consuming oil. Looked at the recall and they know it burns oil but don’t want to fix the problem because. It’s costly. So I have 3 years left on a car that I might have to replace the engine on. The dip stick is dry and I don’t see where the oil is going to, it doesn’t smoke like typical oil burning in the exhaust and I don’t see it leaking on the ground. Very very disappointed and would never buy another Buick period!
All around great experience. No pressure. Friendly and accommodating. Vehicle was ready on time. I have not used service Dept. yet but expect the same level of satisfaction. Thanks DJ
finally a car with good cargo capacity!!!
by shorty from clifton park
January 4, 2019
I was in the market for a small SUV with large cargo capacity to replace an ageing Aztek (91 cu ft cargo capacity). Unfortunately, SUVs similar in size on the outside are much smaller on the inside, and the larger SUVs are too big for somebody only 5 feet tall to get in and out of, load up, or even see out of. This wagon was a great alternative for me, and has more cargo capacity than the SUVs I looked at, along with a better ride, better visibility, and much better gas mileage. The AWD was a necessity for me (living in upstate NY). I have gotten a huge amount of compliments on it, and friends with SUVs even say they really like it. Got a great deal buying at the end of the year (about $9k off the sticker). Hope to keep it for a long time!
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
Most comfortable car I have owned.
by Simpson from Napa, CA
December 6, 2018
The reason for purchasing this car was it is high up like an SUV but smaller and more fuel efficient. I feel safer driving on the freeway every day. It runs very smoothly and the soundproofing inside the car makes for a very quiet and peaceful drive and it has a great sound system. It also has enough room in the back for transporting equipment. I am very pleased with it.
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
Just browsing and bought a truck. They were so nice and met all my requirements. Form sales to finance it was so simple.
What a great car for the price
by GSofine from Clearwater, FL
October 11, 2018
I own a Buick Regal GS and it is just what I was looking for. It has the sportiness, comfortable stylish interior, aggressive exterior, bose sound system, navigation, and all the other bells and whistles. All this for a reasonable price. Life ot
Outstanding experience in all aspects. They made it convenient to complete any service needed, from dropping off my new car personally to me to picking up my car when I needed it serviced. Every department is detail oriented and the service shop took extra time with my daughter and her needs in a clean and family friendly environment. All of the cars in my family are from the Randall Farnsworth Auto Group. Their personal touch definitely offers a feeling of security and trust.
Drove the car but was unimpressed with the perform
by Vinpau from Milwaukee Wi
November 16, 2018
This car looked really nice, comfortable, inexpensive but slow pickup kinda soggy around the corner. Liked the inside very much but performance was not there
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