Great service...friendly employees...super new car
August 15, 2015
We have always been really satisfied with the staff at Mills! Everyone is friendly and helpful, and we feel very comfortable when we come in the door, whether we have 'business" to take care of, or if we are just "shopping around" to look at the vehicles on display. The service is always efficient and business-like. My husband bought a new Nissan Pathfinder last year, but, this summer, I was in the market for a new car as well. I am, I know, a fussy old lady, as I wanted a particular Toyota model...and a specific color, too. Lon Holien was super patient with me, and never made me feel like I was being too picky...even though my husband says I was "a pain". Lon had to contact several other dealers to find the car I wanted, but he kept at it until he located it, and it didn't take long at all! When we picked up my car, Lon was very patient as he explained all of the knobs and buttons...lots of "bells and whistles". He said I could come back any day to get a refresher, if I had additional questions. As a former teacher, I would say that Lon is also a good and thorough "teacher". When it came time to settle the bill, Adam was also friendly and efficient, He explained my payment options very carefully, and just a few MINUTES later, we were on our way with my new "Hot Lava Rav4"! My old lady friends are now anxiously waiting to take a road trip in my new "ride"!