The service department is great and received professional service with respect to the service personnel and the quality of work performed. However, it took 50 minutes for me to get a loaner vehicle and the people working in the rental car department were not friendly and courteous. There definitely needs to be a lot of improvement in the loaner car department. It needs more staff and training that staff to make the customer feel appreciated.
This is our family's 7th vehicle purchase in the same dealership and with the same person, every time the experience is better, so grateful for the service and attention. thanks specially to Joseph Baroudi for his superb help with everything.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I came to this Kia for services and Danilo offered to see if he can get me into a vehicle And sure enough he did he went above and beyond my expecations to get me in a car that was affordable and Be a happy car owner. He was a great salesman and everybody else who was involved to help finalize my deal Alex my insurance specialist Sean my financial specialist was great . I thank him a lot and the manager was a great come in as well they took an experience to another level and I can???t thank them enough . Very happy and satisfied with the car I have .
Great experience Fares Nafez consultant was an enormous help with finding my needs in a car. He went out of his way to make my car buying a favorable experience. The team at Ed Mores works well together to give the customer a great experience.
We bought a CPO Cadillac from this dealer- Everything about this purchase was right- The phone contact was excellent - The vechicle ready to look at - exactly as described- Stee Plotnik took us out for a test drive- Was very knowledgeable - We had finance from a credit union - They offered the extras but it was all painless
Thanks Luis Reyes my new Cadillac ATS was more than perfect. All the people fron Ocean Cadillac were very helpful
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