As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership
by Cadi from CALUMET CITY
January 13, 2019
Like it very much nice car and it was the one of choice out of three and it was Cadillac CTS and e350 Mercedes and Lexus 350 and I chose the Cadillac CTS
I recently purchased a certified pre owned vehicle from Springfield Buick GMC Cadillac. I did a lot of homework and scoured lots around Ohio to find what I wanted. Not only did they have the vehicle I wanted but I was shocked when they set up an appointment to look at it. Kyle Hughes made sure the vehicle was fueled up, clean, and was waiting for me at opening. Kyle had a detailed knowledge of the vehicle and all of its features. Other dealerships I had visited it had been very clear the extent of the salesperson's knowledge stopped at 'gee, it's a nice car'. Kyle was friendly, down to earth, and was nonsense, no pressure. He went out of his way to answer any and all questions both before and after the sell. I'd also like to give a shutout to Holly Bundy, the finance manager. She made the transaction quick and painless. It's very clear that Springfield Buick GMC Caddilac takes good care of their employees and their customers. They are all friendly and really seem to enjoy their job. I would definitely recommend them and when I'm in need of a new vehicle again I will be going back.
2016 Cadillac CTS - Excellent Value
by drarrival from Bourbonnais
July 5, 2018
The Cadillac CTS is the best car I have ever owned. Purchased the car new and have driven over 9000 miles. The car rides great and the 2.0T (turbo) motor is very responsive. I was surprised at the acceleration and pep the motor has. It is quiet and the technology is easy to use and set up. I am a physician and am on call frequently. Reliability is a MUST for me. I love the car.
Sales Rep Kyle Hughes was very transparent describing the car on the phone and very easy to deal with. Tony G the Sales Mgr is a great dude as well and very transparent as well. Whether internet shopping or in person go see these guys
by Cad daddy from Detroit,Michigan
August 15, 2018
I like the ride ,wish there was more leg room in the rear . The styling is great,classy. I enjoy the Cadillac family of cars
Leo Dy was very informative about the car we were interested in buying. He told us everything we wanted to know. He was very polite, friendly & made this car buying experience a good one! Dustin was also very helpful. We will definitely recommend this dealership.
Most luxurious car I’ve ever owned
August 12, 2018
This car has plenty of leg room. It handles well. Very nice features such as back up camera, heated and cooling seats, all wheel drive and turbo.
I recently purchased a vehicle and was helped by Mike Dobson, who was such an awesome person. He helped me out so much and was so down to earth. The guy literally ran his tail off to help me. Then the sales manager Sam was just great putting me in the perfect Nissan pathfinder!! I love it it's perfect!!
Cadillac CTS 4
by Cadillaclover from Abilene, KS
January 3, 2019
I love this car! It is stylish, has great performance and drives so smooth! We recently took a long road-trip and had no issues with staying comfortable. Since this car is AWD, the gas mileage isn't the absolute best in the city, but it does well for the highway. The interior is nicely designed and I love the heated leather seats!
Tim and Jeff went above and beyond on our purchase and concerns. Great prices and friendly staff. Thank you both so much. Our new dealership home.
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
Rob Sanders was the best car salesman I have had in my 45 years of owning cars. Very impressed with everyone at The dealership. My wife has wanted anSRX for years now she has one.
Worst car ever test drove
by DJG from Hermitage PA
November 15, 2018
Cadillac is suppose too be cream of the crop worst car ever tried out horrible gas millage 13 miles too the gallon city 15 highway horrible and terrible time with the handle push button get u stuck in car
Tim Muterspaw was polite, kind, and professional, with a caring
attitude toward helping us through a difficult time. Following a major accident he made a stressful situation into a positive
experience. Thank you Tim. We are most grateful.
Worst Car I Have Ever Owned
by Cadillac CTS Performance 3.6 from Florida
December 30, 2018
I purchased this car new and was very excited as it was the most beautiful (and most expensive) car I ever owned. However, there were so many cosmetic problems with this vehicle it was ridiculous. Based on the vehicle's MSRP you would certainly expect a higher quality of craftmanship, which was not the case. The steering wheel stitching came apart and needed to be replaced. All the carbon fiber trim in the vehicle was replaced, the driver seat cover was replaced, the windshield was replaced, the headlights were replaced, the black and silver trim around all the windows was also replaced. In addition, this vehicle value devalued incredibly fast and did not retain much value. This has been the worst car purchase in my life and I will never own another Cadillac.
This wasn't my first, or even second attempt to buy a used car here. The problem: I'm cheap!
To make a long story short, I got to the Jeff Schmitt about 90 minutes before close on a Sunday, and drove my car home that evening.
I was able to meet Tim, test drive the car, have my trade appraised, come to an agreement on price and terms, fill out all paperwork, AND drive my new to me car home that evening!!!
They even had it all detailed and gassed up.
Go see Tim Muterspaw if you're in the market, I did!
Excellent performance, value and handeling!
by Larry from Gresham
December 17, 2018
This car does meet all of my needs! It is an excellent performer and also handles exceptionally well. The driver and passenger comfort are both exceptional. It is an excellent road car that also works well in a crowded urban environment. All things considered, a far better value that any of the European or Asian competition.
Made the short trip (20 minutes) from Columbus to London and bought a new Ram pickup. This was the best customer experience I’ve had in years buying a vehicle. These guys are new to Central Ohio although some key staff are from the area. You have to check these people out....you won’t be disappointed.
Best car Ive ever bought, near perfect....
by Clints Ego from Grandview
October 21, 2018
I feel safe and comfortable, piles of compliments, runs like a deer, CD kicks butt. has so much on it , will need help to figure it out.
Jason Smith is the man to see! Worked hard for me and beat up his manager to get the price right!! Best trucks in Ohio!!
by wlminix from Grand Prairie, TX
January 1, 2019
I love it. I would purchase another CTS! I purchased my current CTS
brand new! Both city and highway driving is excellent! The seats are very comfortable. Road noise is at a minimum. Place the Cadillac CTS on your short list!
Mike Collucci was the best!!! Easiest car transaction ever! THANKS!!!
I will definitely recommend to family and friends!
Ok, here are more words! Thanks!
by CTS_3.6 from Minneapolis
December 29, 2018
I switched from a 2009 CTS 3.6L AWD to the 2015 CTS 3.6L AWD and I have been blown away. Love the car. The biggest hurdle was the infotainment center change. Get used to using the "Home" button and your life will be much easier in this vehicle. Also, if you have self leveling headlights, wait for the car to adjust before hopping in and taking off. Sounds simple enough, but if it's your first time driving her, you'll get thrown off. Beautiful car, amazing responsiveness, and a complete stunner overall. 10/10.
clean facility, friendly people, good selection of used anf preowned certified.
First Time Cadillac Owner
by Reluctant First Time Cadillac Owner from Plymouth, MI
August 9, 2018
I've only owned my car since March 2015, but so far I'm in love with this vehicle. My only concern is over the dealership. I was formally a Lincoln owner and blown away at how over-the-top they were when it came to treated their customers and how immaculate and plush the customer waiting area was. This can't be said for Suburban Cadillac of Plymouth.
I bought this car as an upgrade from a Cadillac ATS. Besides looking great, it drives wonderfully. The car handles great, is fast and amazingly comfortable.
The 3.6 liter V6 gets pretty good gas mileage, and is very responsive. The all wheel drive is a confidence builder.
I get compliments about my car all the time.
The warranty is excellent, and the service department is great.
This is not a cheap car, but compared to it’s competition, the CTS is affordable.
I love to drive the CTS on winding mountain roads and it is also a comfortable highway cruiser.
During recent winter weather driving I was kept safe and felt confident while using the snow and ice setting.
If you are looking for a midsize luxury/performance sedan, the Cadillac CTS should definitely be on your short list.
This car suddenly stopped, received a download message, car went dead. The second time came in a week, wife was driving made a turn signal and flasher turned on, went 3 miles and shut down. Dealership can't find the problem, OnStar said it was not responsible.
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