I worked with Samantha at the Garfield Ave location and the service was excellent. The staff was super friendly and very informative on what I needed to know. I would highly suggest going to see them if you are purchasing a Used car any time soon!
Jeff is an exception to the car purching Salesperson, very patient, knowledgeable of his various models and goes beyond customer satisfaction in all aspects customer service. I've been a Mitsubishi owner for 8 different purchases and I must say after finding this dealership and my New Sales consultant I will be referring them to my family and friends as a No Gimmick No pressure Real type of car buying experience. Thanks again to Jeff for a great New car experience..:)
Seth’s staff made everything so easy. After issues following a car accident that totaled our car, we were finally able to use Palisades Auto Sales to replace our vehicle.
He was so helpful in matching us up with the perfect car to fit all our needs. Adam helped us out with the financing perfectly. His professionalism & expertise made it happen when we hit some aftermath from the accident. We are very happy with our Cadillac SRX. Love it!!!
I would tell anyone to go here as they never steer you wrong. We’ve recommended a number of people here and the results are all the same.
Don’t waste your time looking anywhere else. Professional mechanics, financing & overall great guys to do business with.
I bought my 2010 BMW from Exclusive Auto Group Inc. In early September. I had An incredible experience from the door in and from the door out. Working in the sales/customer service industry for over 15 years i have high expectations when I walk into establishments, especially where I'm being sold to (dealerships, furniture stores, galleries,banks, etc.) The thing that made me stop at exclusive on my commute home from Newark Penn was their line of attractive vehicles. I wasn't exactly looking to buy just yet, but I knew I wanted to purchase a new car in the coming months. I walked the lot briefly and was greeted by one of the sales reps who was extremely friendly and helpful. Of course she asked all the normal sales questions what i was looking for, how much i wanted to spend, etc.... I had answers for none of the questions. I just told her a specific payment amt i was looking for and i was browsing the lot and looking for something that might catch my eye at that . She wasn't to aggressive she told me to check out that lot and when i needed help just let her know. Shortly After I placed my eye on the 550GT and fell in love. She gave me the pricing details and i knew that it was definitely going to be above my budget and what i would probably even consider not to mention my credit was not good at all at that time. I then met with Carlos the Manager. Told him my situation and how much i could afford to pay monthly he looked at me with a straight face and said do you work? lol the rest was history he got me a lower payment then what i asked. FANTASTIC CAR!!!! drives great no issues after buying it ( I waited 2.5 months to write my review). I was able to get my plates before the dealer plates expired. Carlos was very great to work with. He made sure the process went flawlessly and no pressure on they buyer at all. He gave wonderful advice he was transparent and honest. I've bought a number of cars used/new and i would say this was my best experience. O by the way I purchased the car within 2 weeks after seeing the vehicle but of course that was after i left my small deposit to hold the vehicle. Lol as carlos says "business doesn't run off hopes and dreams". after leaving my deposit i visited about 6 other dealerships in the newark/irvington area as well as somerset county and i will say they all wasted my time telling me about my credit and offering me payments $150 more then what i told them i could afford when i first walk through the door. They were pushy. they did not actively listen, and didn't offer me the payment i was looking for until i left there lot. Carlos will tell you yes or no. no time for games. I'm a satisfied customer and will recommend anyone to this dealership. Carlos if you read this keep up the great work, keep the integrity and remain transparent.
I would like to take a minute to rate my recent experience with Towne Auto Sales. It was a very smooth transaction, from beginning to end. People here are very trustworthy. Everything that was agreed on were done, and more! They listened to our needs and concerns and they addressed everything. They were able to secure us a very good rate to finance the car. Final price was exactly as negotiated (no last-minute surprises). Special shout out to Bob and David, customer service is excellent! I remember car buying was usually exhausting, but my experience with Town Auto Sales changed it all. I highly recommend this place.
nawall enterprise sold me a 2015 Mitsubishi mirage at a great price-fast easy transaction.slight problem with the title being signed in the wrong place but a new title was in hand the next day!!-good prices with no dealer fees-thank you!!!
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