First off I have never liked going to car dealerships they are usually on top of you before you have a chance to get out of the vehicle. This was not the case at all with Modern Nissan. My wife and I looked around with no pushy salesman. When one did come over he was very friendly answered all our questions and was never pushy. After a couple days of thinking about it we called and told them the vehicle we wanted I answered some questions and texted my info to them we went in after work signed the papers and out the door no haggle no wait a great all around experience. I
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Bought a 2018 Equinox LT AWD. Was told it had fog lights ( looked like it did) Only to realize when I needed them later on that they weren’t there.... still waiting for a response from the sales manager And the sales person who sold the car to me. Both tried to tell me at first that the head lights are HID and are replacing fog lights.... I wanted fog lights and i wouldn’t have bought the car without them. I’m very disappointed that the communication (via phone/ text) went just silent without any resolution from either employee of this dealership. I do find this rather unprofessional. I do like the car, but it’s not complete.
Joe and Michael were the best and most friendly to work with. I had probably at least a million questions and neither ever made me feel as if I was bothering them. They even stayed open late to do our paperwork so we could get the car on a Friday night.
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
Dan Stump did an emaculant job getting us into the right vehicle to fit the need for our family. I personally would highly recommend him to anyone, he works hard to make sure each of your expectations are met!! We will definitely shop here again, excellent staff--go see Dan.
I had a great experience shopping and buying a car from this dealership. Joseph helped me with any questions or concerns. He was never pushy. He went above and beyond. I went to the lot looking for a car they had posted on their website but when I got there, I wasn't impressed with it. I ended up driving several of their other cars and decided on something completely different. The buying process took less than 30 mins. Everyone was super helpful and efficient. I would definitely recommend this business and these employees to anyone looking to buy a car.
From the minute we pulled up and a sales person came out and welcomed us to Everett, we knew we had found the right dealership. They exceeded our expectations on the car package and as I told both the product specialist and the finance manager, it was the dealership that closed the deal for us. Sales, the service area-- the full package. We met everyone including the Body Collision manager. While we live 40 minutes from Everett in Mooresville we'll have our Chevy SS serviced there. Everyone made the process a pleasure.
Great salesman. Delivered it in good time. Used Truck had a slight leak. They fixed no questions asked. Mentioned dissatisfied with it not having floor mats after I had already bought it. They are sending me some new ones.
Salesman was really helpful they was quick to deliver truck to me. Used truck it started leaking transmission fluid before warranty was up. They fixed no questions asked. I mentioned being dissatisfied with it not having floor mats they responded with sending me some brand new ones. That's what matters is the follow up after the sale is made. They didn't just take my money and forget me.
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