I called this dealer and Dakota immediately answered the phone. He then proceeded to spend the next 20 minutes with me answering questions and addressing concerns. Unfortunately due to issues on my end I was not able to purchase the car from them however, they were very upfront about the car and helped me every step of the way. Much respect for this dealer, or at least Dakota!
Really satisfied with this car, love driving it!
by Matsat from Louisville
December 6, 2018
This car has everything you might want in a great ride. Has all the bells and whistles and then some. Look forward to driving it every day
We want to thank Mr. Matt Miller for his outstanding service. He helped us select the perfect vehicle for our needs at a great price. The entire staff at Service Chevrolet are truly professional and caring. Our only regret is the we did not go to Service Chevrolet Cadillac five years ago. Service Chevrolet Cadillac is the best dealership around!
We love our Texan truck!
Beautiful and Stylish car that's dependable!
by KCDiva from KS
January 8, 2019
Following the maintenance schedule will ensure reliability, great performance and better than listed - gas mileage. It's also a very showy and attractive head turner as it shows like a new car due to the ming mirror finish application.
I purchased a new chevy 2500 last year from Brad Vice. Made a deal I was satisfied with when no other dealer or salesman could. He was courteous, understanding, prompt, and most importantly did not pressure me at all! Fast forward to this week. My wife wanted to get back into a pickup truck. She was a loyal Toyota owner. Based on my experience with Brad she decided to give him a chance to work a price for her. He came through once again. He didn't give her a 'this is the best we can do' line then try to to give us a better deal when she wasn't satisfied with the original offer. She told him the truck she was interested in, everything she wanted on it and what she wanted to pay and he responded with an offer better than she expected. If you prefer to work with a salesman that will give you his best offer first and foremost then Brad Vice is the salesman that will do it for you.
by AllisonP from cheshire
November 16, 2018
I purchased this vehicle used and you would never know it. Smooth ride, all the bells and whistle included. I feel secure when driving this vehicle.
They were very good. I took my vehicle for a recall. They found another recall on my vehicle. I was given a loaner vehicle, so I would not be inconvenience.
Review on my new truck
by Lady T from Charlotte N.C
January 14, 2019
I bought my car a week ago and I love it.I didn't go to the dealership looking for this SUV. I just ask about it thinking I can't afford it the sales said yes you can I was like I can. So I bought it and so far so good. I have a warrant bumper to bumper . Everything is covered and I love that.
I have purchased 2 vehicles at this dealer with Brad Vice as my salesman. He went above and beyond on both occasions. I highly recommend him for anyone in search of a vehicle.
High end look and feel at a mid range price.
by TennesseeDave from Nashville, TN
December 17, 2018
This car is an excellent value as a used vehicle. It has the high-end look, feel and features you'd expect from a Cadillac, but is very moderately priced as a used vehicle. Mine has almost 100,000 miles on it and looks, feels and functions like a brand new car.
When I arrived I was promptly greeted and asked what I was in the market for. Once I gave them my parameters they went to work on locating a couple of options. They were very accommodating but we couldn’t work out the right deal for me and my family.
Good value for the money SUV!
by JBri from Spring
December 19, 2018
This car which is the premium model is packed with a lot of features found in more expensive cars. A lot of them can be programmed to suit your preferences. I like the voice command, heating and automatic lights and doors programs. With more than 300 HP, it has enough power to get you out of tight situations.
In dealing with Dons whole sale the service was awesome amazing and wonderful and would highly recommend them to anyone that???s looking for a vehicle and would like to give a big thanks to Chris and Aaron for the love they showed a me thanks guys bless you all .
Center CUE system doesn't work
by Michael D. from Fort Mill SC,
January 8, 2019
My ex-wife and I own one as well as another person I met at a gas station while pumping gas asked me if my CUE system worked. All three of us have the same problem. This model should be recalled as I understand that the mechanic at a Cadillac dealer said that is a real problem that costs $1200.00 to repair. How long will Cadillac allow this defect to go on without fixing it. I go out of my way when asked by people that I meet how I like the car. I have taken it to a local Cadillac dealer and they as well says that it is a major problem. Cadillac has an undercurrent of very unhappy car owners sharing their opinion of the problem with all interested party"s. Not good publicity.
We are so impressed with our salesman Mike Roddy, he was very attentive to all of our needs. We were able to negotiate all of the things we wanted, He dropped the car off to us at home( he offered this service to us so we would not have to get out in the weather)Superb service! We will refer all friends and family to Courtesy Chevrolet who are in the market! Can't say enough good things about this car buying experience 10 stars, keep up the awesome service!
by MY SRX from CLAYTON NC
January 9, 2019
THIS IS THE FIRST CAR IN 15 YEARS THAT I HAVE KEPT MORE THAN 2 YEARS. IT HAS STYLE AND CLASS NOT TO MENTION SPEED, YES I HAVE THE PERFORMANCE AN I LOVE IT.
Daniel and his team are amazing. From the first phone call, our entire experience was completely personal. They made us feel like our needs were priority and weren’t just looking to flip a sale for profit. Definitely recommend them to anyone. Their hours don’t stop even after the doors close and I can personally confirm that. They continue to do whatever it takes to make sure their customers are comfortable and stress free to keep you coming back. We will be lifelong customers. Thanks for everything JP Thibodeaux!
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
I recently bought a vehicle with Nissan of Opelousas and their staff was second to none. The whole process was a breeze and they made me feel very comfortable making this big purchase. I plan on doing more business with them in the future.
Most luxurious vehicle I have owned
by Heidi from Gilbert SC
December 31, 2018
Very comfortable ride. Love the height from the ground. Only downside are the headlights, the low beams are completely inadequate. The high beams are great.
I wasn't planning on buying a Cadillac but I test drove one at my Lexus dealership and ended up driving at home. The only thing I have trouble with is touching the panel to adjust volume and fan speed.
My service advisor is always nice, helpful and knowledgeable...
bad night vision. poor lighting
by tomtom from north carolina
December 11, 2018
the poorest lighting system I have ever had on a vehicle. night driving is dangerous. I have the Cadillac srx luxury edition. I have all the safety packages. I thought I had all the bells and whistles. this car does not have fog lights. I did not realize this when I purchased the vehicle. ever year the lights seem to get dimmer.
Dana was much help. She told me when to come. They completed the work in under an hour. And it was at a great price. Much thanks.
Very reliable vehicle.
by TrishG from Upper Marlboro, MD
December 3, 2018
I think the car is stylish. It is definitely the right fit for my family and me. The car seemed to be in excellent condition. What I like most about the car is, it rides so smoothly and it handles very well. I almost feel like I'm floating on a cloud while driving. My last car purchase was 20 years ago and I have always purchased foreign cars, but I think I will stick with this brand! I am absolutely satisfied with my purchase.
Dameyon Kelly was awesome, very prompt to respond, explanatory, patient with all my questions and eager to make a deal that we all were satisfied with, he even went and got my mats from Fine Lines and they were all in place when I got there to pickup. We have bought from Service for 17 years and today felt like old times when the goal was to make the customer happy happy :) Thank you Mr Sam, Dameyon, Ms Denise and Mr John in service, we'll be seeing you with the new addition... we'll be back, Joey and Mona Benoit
I love my cadi SUV!!
by Terri W from Grand Prairie, TX
November 23, 2018
Nice, comfortable ride with plenty of room for a smaller SUV. Very stylish. I really like the feel and look of this ride. Would definitely recommend .
This is one of the friendliest dealerships I have been to! The staff all had smiles when I walked in. Mr. Jamie Usie was an awesome salesman. He made sure that everything was right with the sale. I will definitely refer family and friends there!
Nice Car...smooth ride
by Quantice from San Diego
December 3, 2018
The car is great for someone looking for a "sporty" crv. It's a luxury car and drives like one. I love the amenities especially sunroof
Great people to work with. Everyone made this experience a great one! I would highly recommend working with this team. I’ll be visiting again for my next car purchase.
by Snowman from Warwick, RI
December 12, 2018
Needed an SUV because I was tired of borrowing
friends trucks when I purchased something big.
And I've wanted a Cadillac since I was 16. And I'm way past that now. So now that I'm older I'm finally driving my dream car.
I've purchased over eight vehicles in my life time...hands down this was the best experience ever! Anthony who was my sales rep. was courteous, knowledgeable and easy to work with and the prices are unbeatable. The whole process was outstanding and I didn't have to spend my entire day waiting around. I would like to thank everyone at J.P. Thibodeaux Honda for such a pleasant buying experience. I strongly recommend this dealership to anyone who is looking for a great deal with an astonishing staff to assist with all your needs.
Lift gate won’t open condensation in side
by Cadillac stinks from Daytona Florida
December 4, 2018
I’m very disappointed ’’ with my SRX 2012 battery replaced won’t start after back in shop paid $ 120 in labor told me nothing found car is starting now ,,,condensation in side $425 repair on that lift gate won’t open now Cadillac service said another $ 500 to repair I’m pissed ’ thinking of trading it in Cadillac sucks ’
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