I have always been wary of salesperson, often with good reason, but you have helped to redefine the stereotype.
Thank you so much for answering all of my questions. Rob! You can be sure that if I have any friends looking to purchase New, Use, or Certified car. I will send them to Bob King, and tell them to ask for Rob Baker.
by Satisfied First Time Customer from DealerRater.com
December 4, 2018
Purchasing a new vehicle from Rippy Cadillac was an unexpected pleasure. My wife and I were looking for a vehicle with some features not commonly found in southeast North Carolina. Sales rep Doug Griffen listened to our sometimes differing requirements, offered suggestions to improve the overall vehicle package, searched for and shipped in the perfect match. Justin Bass clearly answered any number of various warranty and finance questions. Sales, Finance and new vehicle Prep Service all combined for an excellent selection and purchase experience.
My most recent purchase was yesterday. They did everything they could to make me a happy buyer. The service and staff are wonderful. Because they are so good this is my fifth purchase from this dealership.
Originally stopped in for a scheduled service appointment and naturally wondered around the showroom and the outside lot as always. We???ll ???always??? ultimately lead to the purchase of a new vehicle supported by Ben Howell and the Rippy Team. Ben made it an easy no pressure purchase by providing sincere, honest and knowledgeable guidance through the process. If you???re in the search for a new or used vehicle and fortunate to met Ben on in the showroom floor or on the lot, believe your experience will be a great one. He is Mr. customer service and a true professional. For example: Ben wrote on the ???We Own You??? form ???Outstanding Customer Service??? ???It???s been my experience that everyone on the Rippy team strives to make the process, fair, open and honest. You won???t go wrong with Rippy Team.
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