Yes I went and tried out a vehicle on Friday and I have challenged credit and they were working on getting me financed and they said they needed to get it financed on a Saturday and he would call me but I never heard anything back from them so I was very disappointed and then lack of response I feel like they should have followed up with their customer either way it went
We didn't deal with the Lynchburg office in person, but when I spoke with the lady in finance( I am sorry I don't remember her name) she let me know that they can ship the vehicle to our closest location. That to me is customer service! Our application was simple and we got pre qualified. Next car will be a CarMax car !!
I had the pleasure of Dealing with the team at the berglund used car on Williamson road last month. Walked away with a Jeep that my wife loves. A big shout out for Mike StClair for his help and kindness with my wife that doesn't speak English. Great job and thanks
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I decided after many miles of travel in my old car, it was time to look for something new. I reached out to this dealership knowing that my car had a lot of miles on it and I was probably going to be in too deep to make trading it work. They offered me well above what any other dealership had, allowed me to drive my new vehicle for the various appointments I had while they worked on the paperwork, called when it was all was ready. Went back to the dealership and was out the door in under 45 minutes.
I work with a wide range of dealers daily, and have to say, this dealership is one of the best. Highly recommend stopping in and seeing what they can do for you.
We have bought at least 8 Hondas from Woodson Honda and have always been treated with friendliness and courtesy. The salesmen are helpful and work diligently to make us happy! The way we are treated is the reason we continue to go back. Honda is the brand we love and have never had any mechanical issues with our vehicles.
I found the truck I was looking for using the internet to search for it (drove 170 miles one way).
All the staff were helpful, patient , courteous and knowledgeable.
They waited for me to arrive after, closing hours.
Masood and Sam were my sales representatives - very good people.
Seems to me they start out by choosing only quality cars for resale,
which makes life easier for us all.
Their prices are reasonable, no need to play 'hard-ball' in negotiating
final purchase price.
Good luck in your search.
We were trying to find a car for my son finally found it at Magic Star Auto it's really good car and they gave us a good deal , the sales person who talked to us was so kind and great, unfortunately I forgot his name but he was the best and sold us a Scion tC with low mileag for a good price, so thanks for everything and will buy again from them,
From the beginning of purchasing our vehicle to service MidPoint is just top notch. Friendly, informative, factual, and just great customer service. I recommend them to anyone! And, most importantly, I love my vehicle.
I stopped in to get info ontrucks. Possibly interested...
by smllake from DealerRater.com
November 30, 2018
I stopped in to get info ontrucks. Possibly interested in buying after the first of the year. Talked to Roger and he provided the info I needed. He was knowledgeable and friendly. I have good experiences in the past with service dept.
We came looking for a Van,Emily Woody was awesome in helping us purchase our Dodge Van...the whole process was super quick...thanks Emily!! Will highly recommend anyone looking for a used vehicle to shop here!!
Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
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