Ongoing electrical problem that 4 other dealerships couldn't locate or solve. I was 300 miles away from home and had to get to the closest dealership as fast as I could. I couldn't have been luckier that day. Service Tech Jacob was the only person after 10,000 miles and 5 dealerships that took the time to properly trouble shoot my problem, locate the issue, and fix the problem. If I had a major problem in the future, I would drive 300 miles so Jacob could solve it, the first time. I have NEVER been so impressed with any dealership as I was with Diepholz!
2019 Cadillac XT4 Premium Luxury Review
Love it! Cadillac has a winner on their hands
by Smiley from Austin, TX
May 13, 2019
5
Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.
I have been going here for the past year actually every month for the past year. The car I was in was a mess, and the service department Carmen, Jeremy, Nick my favorite tech and Nick the head of the service department helped me fix all my problems and since I was such a repeat customer they also worked with me. Recently I decided to purchase a vehicle from here and let me tell you; I have been trying to get in a newer car for 2 years and every time I was shot down. It seemed hopeless until I met with Joe Throckmorton, he stood with me while I navigated the buying process and helped me jump through all the hoops; but most of all he made me feel hopeful. And sure enough today it alll finally paid off. Also without Marc Anthony playing mediator with the lender and me none of this would have been possible I’m a proud new owner of a 2014 Dodge Dart! And I love it! I highly recommend going here for any and all car truck van and suv related circumstances. Just ask for Joe Throckmorton and tel him Keisha sent ya! :)
John Coari in the service department helped me to find and purchase four new tires for our 2013 Ford Focus that we had purchased a while back at your dealership in Charleston. John is the best! Keep him. Don't let him get away! John is very helpful, knowledgeable, and friendly. He answered all of my questions happily. I did not feel rushed. Clayton in the service department is always nice and very helpful too. Thanks for a great transaction! Sara
2014 Cadillac CTS Luxury Review
Best riding vehicle I have ever owned runs great
by Dcking from Edmond Oklahoma
May 5, 2019
5
I’m enjoying my Cadillac CTS to the fullest. It is comfortable and relaxing to drive the most comfortable vehicle I’ve ever had awesome driving experience
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