Extreme kindness while traveling
November 5, 2018
We were traveling home in our 2015 GMC Yukon after an almost 8,000 mile trip around the country and the 'Remaining Oil Life' indicator was at 0%. I made a call to my hometown GMC dealership for advice on whether I should attend to it immediately or wait until I reached home (approximately 400 miles). It was suggested that I have an oil change done before heading home. We had spent the night in South Point, Ohio, approximately 10 miles from Huntington, West Virginia, so I checked the internet for nearby GMC dealerships. Moses Automall was the nearest listed. I called, talked with the service department and was told they could take care of everything.
We (my wife and two friends and I) were treated with extreme kindness and respect while the Yukon was serviced. Several people inquired as to our comfort and possible needs as we relaxed in the waiting area.
Servicing did not take long and they had us back on our way toward home quickly.
Everyone at Moses Automall made us feel welcome.