Dick Edwards and Dawn have taken good care of me for a long time ! My latest purchase I talked over the phone with Dawn about. She sent me web pages, then called to tell me she had just the car. I live about 25 miles south, and Dawn brought the car. I trusted her, so I told her to bring the paperwork too! She took my trade-in back with her and saved me a lot of time!
Outstanding, Customer Service. Was a very easy process. My Sales agent Ron Johnson was super helpful and understood what I was looking for. Ron went out of his way to make sure I was completely satisfied.
Went in to test drive the Nissan nv 2500. Didn't think I would be driving it home. Delt with Perry Martin. Perry was great to work with. Perry worked his tail off. The day was kind of long. It started at 11 am and I was pulling off the lot at a little after 6 pm. Things could have moved quicker but Perry and the people at Briggs were being thorough. All the time Perry was curtious and apologized for the wait. All in all it was a good experience and I would deal with Briggs and Perry again. Dwayne Chew
Ryan at Manhattan Motors is awesome! We texted about the truck I was interested in and he told me exactly what I needed to know about it and I never got that pressured feeling that I had been getting from other dealers in the area. He was willing to work out a fair price with me, paperwork took less then 30 minutes, and we drove away with our truck in less then an hour. He has some books and toys for the kiddos which kept my little one occupied and even when she acted up a little bit he didn't mind at all. Such a great experience! You can't get this experience at a big name dealer, shop local! It's worth it.
Eric Altwegg was ready with all of my needs prior to my appointment. was very courteous and kind and took care of all my needs and questions. All paper work was completed in a timely manner and well explained.
You can't teach a salesman to be great; you just KNOW he is!
by Kate from DealerRater.com
December 3, 2018
With all the used car lots on so many different sites, it seemed like a dauntless task to narrow my search for "that perfect car". But after continually being drawn to a particular car, I finally gave Hunter a call. It could have gone either way; buy a used car now or hold off until after the holidays. I think it was Hunter's personality that swung me to him. He wasn't the least bit pushy, no subtle threats like "do something now, it could be gone tomorrow". Nope, Hunter just kicked back in his chair and answered the phone every time I had another question. Pretty soon I had him calling and emailing with my credit union, and behold! Last night my son and I made the hour and fifteen minute trip to Abilene so I could complete the deal. Shoot, they even filled the gas tank for me! Slight problem came up about keyless entry and that's when Hunter slipped on his "Super Hero Cape" and in a flash, problem solved. Thanks Hunter, you'll be an easy referral to make whenever I have someone asking me where I bought my awesome car!
My lease was about up on my Buick Encore and I visited with Eric options for either purchasing or getting into a new lease. He helped me with both options, with me ultimately going into a new lease. Eric worked above and beyond to get me some extra incentives to go with the lease that I am in now, and has always been great to work with in the past. We have purchased/leased several vehicles from Holm Automotive and have always been satifisfied. When it came time to do the paperwork, JR was extremely helpful and always very friendly.
Mike was great at helping a first time buyer at a dealership feel welcome and not overwhelmed everything that was needed was done with ease. You can tell he truly cares about you as a person and not just a potential buyer
I contacted Frieling Auto Sales through e-mail about a 2008 truck that I was very interested in buying, I received a response back with 24 hours. Wayne was very nice an helpful through the whole process, he kept in touch with me about updates. An he was very patient & understanding of my financial situation. When it was finally time to sign the papers & pick up the vehicle, they had all the fluids checked plus topped off if needed, & the vehicle cleaned up before I got there. All in all I had a great experience with the dealership especially myself being a first time buyer. I have even already started referring a few of my friends to Frieling Auto Sales, knowing they will be just as satisfied with them as I was. Thank you Wayne for helping me find the perfect vehicle for me an my children.
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