Our salesman, Marcus, was very friendly and helpful during our visit. If he didn't know an answer to a question, he found out what we wanted to know. There were no high pressure sales pitches. The dealership worked with us to get the best deal possible. Based on our purchase experience today, we would do business with this dealership again.
Colbea the sales individual very professional knowledgable
by Jpker from DealerRater.com
March 19, 2018
The sales individual went above and beyond for service knowledge meeting my need to purchase the vehicle. I would recommend Colbea to any one if in the market to buy a vehicle especially if looking for brand of BMW or any car. I believe she would go out of her way to find what your looking for.
Service Attendant was very helpful and courteous. I have bought cars from Wagner and had cars serviced and repaired at Wagner Cadillac for several years and I have always been satisfied with this dealership.
Dwayne Klien has been my sales representative for better than 10 years and us in if the most outstanding gentlemen I have yet to meet! He is efficient, honest, exceptional in his customer service approach. He is more like a friend than a sales rep. I drive 200 miles just to trade at Wagner with Dwayne Klein! If you are looking for a Cadillac, I highly recommend him!
The sales team was courteous and took their time finding the Unicorn of used Cadillac SRX. It had to meet my strict mechanical guidelines and all my wife's wants as well....for the right price.....She has herself a new to her SRX.
The sales staff is great and helpful. Buying a car is easy and painless. Then after your purchase they really take care of you in service. I have always had outstanding service at Wagner Cadillac. From the ease if making an appointment to the staff going out of their way to assist with everything needed. Service and repairs are done in a timely manner and affordalbl. I can't see myself going anywhere else.
After finding the car we wanted on cars.com, Wagner Cadillac provided the smoothest car buying process we’ve ever experienced. After going to other dealerships in the area and living through the stereotypical “car salesman” experience, we discovered Wagner Cadillac and we don’t regret it! The team at Wagner, including our salesman James Tate, was extremely friendly, trustworthy, and attentive. James even managed to handle most communication through text message, which is the easiest for me at home with a 6 month old baby. To top it off, we got a well priced SUV in amazing condition. We are so thankful for Wagner for keeping the car buying process as stress free as possible! Thank you!
Had a service issue. Just stopped in with a issue with my SRX. They were a huge help kept my crossover to check it out gave me a loner to use. I was very satisfied with the service advisors. Will do business with them again.
I've purchased 20+ cars over 15 years; this is hands down one of the best dealerships I've ever purchased from. James Tate took great care of us. We were in and out of the dealership including looking at the car, test drive, applying for financing, and closing in 2 hours. The pricing, help with financing, and customer service was without a doubt the best in the business.
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