Let me tell you, I've purchased quite a few vehicles in my lifetime. Hanes Auto made this process seemless. They're very personable, which I love. Great customer service. I was able to get what I needed from them without pressure or "creative" sales tactics. I asked a question, they answered it. The Pacifica was in beautiful condition when I test drove it. Clean and very well represented. Sonya Hanes is just great. It actually took me longer to drive to this dealership than it took to complete the purchase. I highly recommend them and will likely go back and purchase another vehicle. Thanks guys!
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Purchased: 2018 GMC Sierra SLT
A BIG Thank You to my Sales”lady” Beth Vogler. This was the best Automobile buying experience I have ever had. The entire experience from test drive, through to deliver and including the paper work was easy. Russ Cox (Sales Manager) and Chris Gagnon (Finance Manager) made the purchase effortless for the customer and were truly a joy to work with. The whole team addressed any concerns I had without making me feel as if I was asking too much or being difficult, and trust me I can be difficult (ask my wife). I will definitely recommend all my family and friends to this dealership and to meet this team.
Thanks again Beth, Chris, and Russ, and I wish you all the best.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
Salesman John Samson was awesome. He got me into a dream vehicle that worked for me with payments lower than I expected. He worked really hard to make sure I was took care of and I greatly appreciate him.
by David & Tammy Jones from 7840 McGee Trail Tobaccoville,NC
July 31, 2018
I was very pleased with the excellent customer service I was given. Amanda was a Awesome adviser . I felt like she really cared about our concerns and was very open about ways we could finance.
Thank you to Greg, Sam and Amanda for making us feel so welcomed .
And the truck is Awesome
Although I didn't buy my new vehicle from Amanda, she was very helpful in assisting me in narrowing down the vehicle I did purchase from a dealership out of state. They offered extended terms and other incentives that was not available to her. She was very professional, prompt in returning my calls and e-mails. I would use this service in the future and I have recommend Amanda to my family and friends.
With an expanding family, Bell's had exactly the car we were looking for an a good price. A more-than-fair price for our trade-in, and a couple of hours later we were all on our way. Tim was very helpful and friendly.
by Happy first time Subaru owner from Salisbury NC
October 24, 2018
My salesman Keeley Murphy made every aspect of the car buying process a pleasure.
Everyone associated with the dealership made me feel that they were genuinely happy to help in anyway.
You can’t go wrong shopping for a car at Randy Marion Subaru.
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