It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Very reliable vehicle.
by TrishG from Upper Marlboro, MD
December 3, 2018
I think the car is stylish. It is definitely the right fit for my family and me. The car seemed to be in excellent condition. What I like most about the car is, it rides so smoothly and it handles very well. I almost feel like I'm floating on a cloud while driving. My last car purchase was 20 years ago and I have always purchased foreign cars, but I think I will stick with this brand! I am absolutely satisfied with my purchase.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
best car i've ever owned
by Carl knows from LI,NY
November 6, 2018
This is not only the best car I've ever owned but it is the best value in its class. It is supremely comfortable and yet performs like a sports sedan. Even though it is a large car it drives like a much smaller one and gets 22 miles a gallon with a powerful V6.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Finally got my Dream Car
by jofrmmo from Missouri
December 26, 2018
This car is luxurious and the smoothest ride I have ever owned. Has all the creature comforts plus. It is an eye pleaser and will get up and go. Loving it!
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
I had the pleasure of Dealing with the team at the berglund used car on Williamson road last month. Walked away with a Jeep that my wife loves. A big shout out for Mike StClair for his help and kindness with my wife that doesn't speak English. Great job and thanks
Electrical malfunctions from day 1. Ride is poor.
by Tex from Bella Vista, Ark
January 8, 2019
The car has been dependable though the ride is not as comfortable as I think it should be. Dealing with the dealership has not always been satisfactory.
I decided after many miles of travel in my old car, it was time to look for something new. I reached out to this dealership knowing that my car had a lot of miles on it and I was probably going to be in too deep to make trading it work. They offered me well above what any other dealership had, allowed me to drive my new vehicle for the various appointments I had while they worked on the paperwork, called when it was all was ready. Went back to the dealership and was out the door in under 45 minutes.
I work with a wide range of dealers daily, and have to say, this dealership is one of the best. Highly recommend stopping in and seeing what they can do for you.
Great ride. Surefooted in all weather SRX4
by RSA from Lake County IL
November 29, 2018
Compared the disaster BMW X5 4.0e that I own the Cadillac SRX was a standout winner in any comparison. Gas mileage was OK. Onstar is peace of mind at cheap price and unlike the BMW app, the Cadillac iPhone app works every time to lock/unlock or pre-heat/cool the car. I will NEVER make the mistake of choosing a BMW crossover over a Cadillac again.
We have bought at least 8 Hondas from Woodson Honda and have always been treated with friendliness and courtesy. The salesmen are helpful and work diligently to make us happy! The way we are treated is the reason we continue to go back. Honda is the brand we love and have never had any mechanical issues with our vehicles.
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
My experience purchasing a vehicle at Crossroads of...
by BCROBINSON from DealerRater.com
December 5, 2018
My experience purchasing a vehicle at Crossroads of Lynchburg was truly a pleasant one. The process was smooth and my salesperson, Jeff Fleenor, was great to work with. He was quick in offering us assistance upon our arrival in the parking lot and remained helpful through the end of the process. He had a polite sense of humor which made the experience more comfortable and enjoyable. I would definitely consider Crossroads of Lynchburg for any future needs.
by Jonrae from Sykesville , Md.
January 2, 2019
This vehicle has low mileage and we think we got a great deal. Very clean car well taken care of.Love the wheels that are on it
I found the truck I was looking for using the internet to search for it (drove 170 miles one way).
All the staff were helpful, patient , courteous and knowledgeable.
They waited for me to arrive after, closing hours.
Masood and Sam were my sales representatives - very good people.
Seems to me they start out by choosing only quality cars for resale,
which makes life easier for us all.
Their prices are reasonable, no need to play 'hard-ball' in negotiating
final purchase price.
Good luck in your search.
Loved my caddy
by Tiffer from Boston
June 30, 2018
Great car for family of 5. Bucket seats made it super easy for them to get in the 3rd row. Safe car. Had no big issues with it
I bought my S-10 on line. 1st time I have ever done this and the Naff team made me feel comfortable from the moment I emailed them and when we talked on the phone.
Most comfortable, Classic ride ever!
by Babyboomer from Showlow, AZ
June 21, 2017
I feel like 1 million bucks when I drive this beautiful classic car. It is wonderful to take on long trips because it is so comfortable iand the automatic heat and air system keeps it perfect temperature at all times!
Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
Really satisfied with this car, love driving it!
by Matsat from Louisville
December 6, 2018
This car has everything you might want in a great ride. Has all the bells and whistles and then some. Look forward to driving it every day
From the beginning of purchasing our vehicle to service MidPoint is just top notch. Friendly, informative, factual, and just great customer service. I recommend them to anyone! And, most importantly, I love my vehicle.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
I stopped in to get info ontrucks. Possibly interested...
by smllake from DealerRater.com
November 30, 2018
I stopped in to get info ontrucks. Possibly interested in buying after the first of the year. Talked to Roger and he provided the info I needed. He was knowledgeable and friendly. I have good experiences in the past with service dept.
Love my car
by Alberta Redneck from Edmonton Alberta
January 13, 2019
So happy I picked a cts luxury over all kinds of other fine cars. I looked for six months and made an informed decision. Love my car. Cheers !
Excellent General Manager !! Helped us on a Saturday . Gave us a used car instantly ..... when my Buick broke down ! Super nice !!!!
Most Luxe practical car ever.
by Ajust07 from Chicago
December 27, 2018
This car has met all of my needs and then some. A luxe dream with so much practicality. I couldn't have picked a vetter model to go with.
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