Used Cadillac SUVs for sale near Alcoa, TN

This is my second Cadillac from Mike and Cadillac of Knoxville. Special ordered a new XT4 and I am very pleased. Mike as always is professional, courteous and knowledgeable. I would recommend Mike for your next Cadillac purchase.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Overall my experience was good. I felt the dealership service department had difficulty in completing their recall that prevented me from enjoying truck for the weekend (3�days).

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

We would like to thank Trent and Kayla for their outstanding customer service during our shopping and car buying experience. They were both very courteous, knowledgeable and communication during the entire process was quick and easy. They made everything seamless and enjoyable. We will definitely recommend these 2 great associates and West Chevrolet to everyone we know! Thanks again for the professionalism displayed by this dealership! We drove out of our area to purchase a car from there and the time spent was well worth it!!!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Excellent very happy with my vehicle purchased and with the service went over and above

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Great experience ! Ron Srarr, our salesman was exceptional. He has the heart of a teacher when it comes to explaining all the bells and whistles.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Very pleased with my shopping experience with Volunteer. This is my third purchase with this dealership.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

excellent response and ordered a car from nashville location good selection , no pressure and answered all our questions would recommend this location to a friend or relative

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

No haggle pricing, very friendly and easy to work with! Would definitely shop here again.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I have purchased 3 vehicles from Graham, they have always treated me exceptionally well, they are my go to dealer

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Walter Hoover-our sales person was very knowledgeable, which made our experience purchasing a new 2023 Lexus GX 460 easy and fast. I highly recommend Walter Hoover and Lexus of Knoxville.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

I walked in and was immediately greeted by Kenny Buckner. I explained to him I was looking to see what I could finance before even thinking about a vehicle purchase. Unlike other Dealerships, I was treated extremely well. Lonnie Stooksbury (the Finance Manager) immediately took the time to get my financials in order and was quick about it. I could afford way more than I thought. Overall the people here are amazing. I will be a repeat customer and I recommend you come if you haven't. Here at Fox I was treated like an individual and not a target. I can't thank these guys enough!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Great selection of cars and very knowledgeable and friendly staff. Purchase was easy and no pressure at all. I’m happy with my 2014 BMW X5.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Will at Grayson always takes good care of me being a woman some of the other places you feel like they take advantage never felt this way with Will and staff treat me like family I love my car and I want to feel like the people working on it as well take good care of it

Joshua Wright was amazing. I was in a tough situation and his genuine and calm demeanor made me feel at ease. He was very welcoming and really listened to what I needed. He then delivered more out of the deal than I expected. He did not have to put the customer first and most salespeople don’t. Thanks Joshua and Parkside Kia I really appreciate the way that you conduct business. I feel like I left with a win.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

Very good experience with my service advisor and the rest of the staff. Courteous, informative, and prompt. Thank you West Chevrolet for a great job!

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

The people were friendly, helpful and professional.

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

I was very pleased with Scottie McCormick and Chuck Fleanor for the service they gave me during my purchase. I did not feel any pressure at any time and I am very pleased with my new xt5. Thanks again guys am very pleased.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Steven Patterson was our salesman & he was AWESOME! The whole team, from the Sales Manager to our Salesman, to Finance was a GREAT EXPERIENCE! I am so IN LOVE with my 2023 XT6!!!!!! If you're in the market for a Cadillac or Buick, or a great used car, give Steven a call!!

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

They did their best to provide the best deal that worked for me. I felt valued as a customer and I am happy with my purchase.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!