Used Cadillac SUVs for sale near Ovid, MI

I inquired about a vehicle online. Randy one of the sales associates quickly responded. The vehicle was at the Kalamazoo dealership and he sent for it, so I could see it that afternoon. I didn’t end up purchasing the vehicle, but I did appreciate the good customer service that I received. Thanks Randy!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Shelley took every word I said into consideration and was super transparent throughout. Thank you!

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

Shaheen is a wonderful dealership. They want to serve their customers, and explain everything clearly and patiently. They make you feel like you matter. From start to finish, the process was clear and efficient.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Although there were many challenges during the lease process, I was incredibly grateful for how kindly and proactively you helped me secure the vehicle. I was also thoroughly impressed by the upscale and pristine facilities at Shane Cadillac. But the absolute highlight was my dealer—Larry!

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Cory was awesome! Handled everything quickly and professionally!

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Fast Friendly Service,

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

We received excellent customer service. Our salesman, Logan Willbanks was outstanding. The entire car buying process can be stressful, not this time. Logan was extremely helpful and made the process easy.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Purchased 2016 Lincoln MKX from Rick outstanding experience. Everything was done very professionally. Had a couple of hiccups Rick and motorcars stand but the cars they sell 100 percent. This business will not leave you hanging out in the cold. The entire company top to bottom I give 6 stars and a standing ovations also a tip of the hat. Keep doing what you do.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Was very pleased with the customer service. Joe Hanks was amazing and very thoughtful about getting me into the vehicle I wanted. The financial officer was very nice and explained everything to me, also got me the best interest rate that was available.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

great service and excellent experience from Jason and Bryson

the friendly sales staff made the process easy and timely , the salesman even came in on his day off to meet our schedule

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

From sales to service this is the dealership that really cares. They ran a clean, efficient shop that met my needs. The courtesy was remarkable. I recommend their service as they give time deadlines for customers.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

Tom in Service at Graff Chev. Is wonderful. We trust him and that is why we keep going to Graff !!

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

very honest and transparent . we had a vehicle pre-purchase inspection. the car checked out great except two tires were pretty choppy. Lucas quickly got approval from manager to replace the front brakes and rotors as part of the purchase agreement. great car deal and experience all around.

Very nice SUV has a Cadillac comfort ride witch his excellent. A lot of features and gadgets. Cadillac stuff in around for years and I always have been very luxurious and the ride is just awesome.

OK auto mart is a great dealership with quality vehicles. The staff is very helpful and friendly.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

I had to make an unexpected purchase of a new vehicle. Let me just say I was nervous and stressed, but "Ed. F" was very patient with me and worked hard jumping through hoops to make this purchase and transaction happen smoothly for me. Thank you so much ED! I will be back for any future vehicle I need! To all others looking for a vehicle, hookup with ED!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

I had an issue with an exhaust leak. I called set up an appointment and arrived my car was taken almost immediately and Nick was very courteous and told me he would have the car done around noon. At about 11:15 he called and let me know my car was ready and they found and fixed the leak. The Crippen shuttle picked me up within a half hour and was was out of the dealership by noon. I have been a customer of Crippen for more 20 years and have always been satisfied with the service.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.