Used Cadillac cars for sale near West Jefferson, OH

Outstanding experience. Customer service and support was great. Provided all support available. Nice people to do business with.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Nathan Weekes was our salesman and we give him 5 stars for going above and beyond with our purchase of a 2016 Toyota Camry. There were some issues and he did his best to resolve them! Thanks again Nathan Weekes. John & Marcella Ledington

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I got preapproved foubs the vehicle I wanted online and had it shipped to the Morse Road location. I have had absolutely no priblem qith my car since I bought it last year. It was clean inside and out and the service was awesome. When i go to buy another vehicle I will return. I will recommend them also. GREAR JOB!!!

The vehicle was as seen on the website. No bait and switch or the “car just sold.” The Finance Manager, Mr. Dillon was friendly and efficient. We paid cash so we were in and out 90 minutes ! My wife timed it.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Sierra was very knowledgeable about the vehicles and very patient with any questions or concerns that we had. She was so sweet and easy to work with! We will def use her again!

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

overall this is a good dealership..experienced somewhat of a rocky road at first...but manager bob geiger got it done..remember the go to guy is BOB GEIGER

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

This was my serving time purchasing from Auto Boutique and I was just as pleased as the first time. The car was in great condition, well maintained and cared for and priced reasonably. The quality is amazing. The dealership is friendly, knowledgeable and easy to complete my transaction.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

I have always had good service and been treated with respect at this dealership. The sales people have always been straight forward and honest and tries to listen and cover all of your wants, needs and concerns. I am always willing to deal with Performance Chrysler Jeep Dodge RAM

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

We've not had the opportunity yet, to visit your dealership, but look forward to seeing your inventory. We're interested in a Toyota Tacoma or Tundra Pickup or a GMC Sierra or Chevy Silverado. A very nice low mileage used truck. Not a country Cadillac but a truck we can use. We've owned a truck 47 years and we miss not having one. Ty for your response, God bless you and Merry Christmas. 🙏's,❤️,✌️, 🎶 & 😊 🙂 ☺️ 😃...... ✌️.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Had a great experience with the Service department. I had an urgent issue and they were very responsive. Fixed the issue and my check engine light problem. They were able to determine what was wrong when another shop failed to, three times! Very happy!

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Had a great buying experience with this dealership enjoyed the whole process great people!! Would recommend to anyone to buy a car here!!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Ricart Chevrolet provided me with an outstanding car-buying experience from start to finish. From the moment I walked in, I was greeted warmly and treated with genuine respect. The sales team took the time to understand my needs and preferences, never pressuring me into a decision. They were incredibly knowledgeable about their inventory and helped me find the perfect vehicle within my budget. Their transparency and honesty throughout the process made me feel completely confident in my purchase. What truly set Ricart Chevrolet apart was their commitment to customer satisfaction. The financing process was seamless, thanks to their dedicated finance team, who worked hard to secure the best possible deal for me. They patiently explained every detail, ensuring I understood my options and felt comfortable moving forward. Even after the sale, they followed up to make sure I was happy with my new car, showing that their care extends beyond just making a sale. I highly recommend Ricart Chevrolet to anyone looking for a stress-free and enjoyable car-buying experience. Their professionalism, honesty, and dedication to their customers are second to none. Whether you’re looking for a new or used vehicle, their team will go above and beyond to ensure you drive away satisfied. I am beyond happy with my purchase and will definitely be returning for future car needs!

Comfort in a car is important Smooth driving and pushes power whenever you accelerate. Love it but not the brake recall. My dog looks forward to car rides. She (dog) feels like royalty when she rolls in mama's lac.

I don’t mind going to Toyota West at all. Very busy place and everyone is friendly. The service is done quickly as expected. I just take my crocheting and before I know it my car is done. Their showroom is big and there’s lots to do even if you don’t have projects to work on. There’s a gift shop, free popcorn, bottled water and snacks available. TVs to watch. Or shop for a new car. The technician keeps you updated on the progress of your car and anything they find or don’t find. Even when it’s done. All on your own phone. I enjoy going there. You can even get your car washed. Or not. There’s not to many places I know of that takes care of you and your vehicle like that. Even buying a car is a breeze. I should know, I bought my car from Toyota West. Even trading in your car is hassle free. They give you an upfront value for your car and it seems to be a pretty fair deal. There is also more, they value you as a great customer and give you opportunities to sign up for different deals, give aways and so on. Now where can you get all of that any where else? Pamela White

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

I wanted to say Thank you to Ron Susi at Toyota Direct…He went above and beyond to help us purchase our new 2025 Tacoma TRD Sport.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Jose seems like a good salesman still looking for a Ridgeline in my price range. I am not in a rush . Something will come along. If there's any recalls for the Ridgeline I believe the dealership should take care of before purchase. If there's a issue. The 2017 Ridgelines had transmission problem 6 speed. I have to do my homework when making a purchase. Don't have 12,000 to replace a transmission plus a car payment.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

Performed a diagnostic check due to check engine light indicator. As a result, all spark plugs were replaced and a courtesy multi inspection was performed. I was satisfied with the repair and Germain Lexus service.

No repairs required runs great beautiful design brakes are squeaking seems to be stalling when going basic speed. Love the interior exterior design comfortable ride