Used Cadillac cars for sale near West Jefferson, OH

My experience was positive and shorter than most people who buy vehicles at most dealerships

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

By far best dealer experience I've ever had with car dealership. Never pushy and was as friendly as you could ever ask for. Two thumbs up!!!

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Chase did an exceptional job helping us get a car at Auto Boutique this afternoon

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Service department personnel are always so efficient, professional, friendly, and knowledgeable. Everything always seems to run. So smoothly. I?m a fan! The new car sales department was great too, but I didn?t visit them this time .

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Sierra was very knowledgeable about the vehicles and very patient with any questions or concerns that we had. She was so sweet and easy to work with! We will def use her again!

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

I purchased my Nissan from this car dealership, great service, very knowledgeable and patience. I have also received great maintenance at this car dealership, professional, and courtesy and respect for the customer.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Service at PCJD is always excellent. Good communication about what they are doing. The service techs send small videos by text if they discover any issues. Very helpful.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

To acknowledge this dealership and their excellent service dept. to thank Jodie/service and Cruz/ sales. John C Yes I definitely buy a car here again and use their service dept.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Jim Sowers worked with me and my very restrictive buying options. His patience and professionalism goes well beyond great. I will continue to buy from them based off this one amazing experience.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

I've owned my Escalade for one year and I love it I've always wanted one and now I am so happy 💕 Thank you ❤️

Isaiah was the epitome of a professional! He was very informative , straight forward and honest! ! This made my car buying experience a breeze. Auto connection will be my go to now!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Exceptional Service and a Great Experience! I recently purchased a vehicle from Ricart Chevrolet used cars, and I couldn’t be happier with the experience. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. They took the time to answer all my questions without any pressure, making the entire process smooth and stress-free. The sales team and the Used Car Manager James was knowledgeable and transparent, helping me find the perfect car that fit both my needs and budget. The financing process was quick and straightforward, with no hidden surprises. I really appreciated the attention to detail and the commitment to customer satisfaction. I highly recommend Ricart Chevrolet to anyone looking for a great vehicle-buying experience. Their dedication to service and making customers feel valued truly sets them apart. I’ll definitely be returning for future purchases!

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

I had my car service at Hughe white Honda at georgesville auto mall and Steve is my Communication which was excellent his hospitality was great. He worked with me on a price deal and they’re honest there and they don’t work off Commission in the service department. Which I’ll be back and highly recommend this place to get your car serviced! Steve Communicated very, very well I’m very very happy thank you!!

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Nathan Weekes was our salesman and we give him 5 stars for going above and beyond with our purchase of a 2016 Toyota Camry. There were some issues and he did his best to resolve them! Thanks again Nathan Weekes. John & Marcella Ledington

No repairs required runs great beautiful design brakes are squeaking seems to be stalling when going basic speed. Love the interior exterior design comfortable ride

Kevin our service manager kept us informed of what the technician was doing and explained the work to us. He was helpful and friendly and no pressure to do any repairs.

I purchased the CT6 Luxury AWD new in 2017. I haven't had any issues at all. I love the double sunroof and the 360 camera view. But what I am really upset about is GM discontinued this model. It is an awesome driving car and I won't be getting rid of it anytime soon.

I wanted to say Thank you to Ron Susi at Toyota Direct…He went above and beyond to help us purchase our new 2025 Tacoma TRD Sport.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.