I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
Steve yerbic took great care of me listening to what I wanted and got me into a great truck and stuck to his promises to me he went above and beyond to get me into my new vehicle I strongly recommend you go see Steve yerbic at velde gmc
Ed Maroon and Scott Woger were great to work with. They showed about 8 different vehicles before we found one that one I really liked and fits my lifestyle. There was no pressure and I believe I got a great used Subaru.
Steve Yerbic Velde went above and beyond for us!!!
by Denali for Life from Pekin, IL
August 21, 2018
In attempting to surprise my spouse with an amazing find I reached out to Velde and a kind salesman by the name of Steve Yerbic quickly reached out to me. My schedule was tight and I was unable to go to the dealership to check out the vehicle so Mr. Yerbic graciously offered to bring the vehicle to me!!! He took time to make sure I was content with the vehicle and then proceeded to deliver the “haggle” numbers to me as well. This guy went above and beyond and salesman we’ve ever dealt with. Highly recommend asking for Steve for your next purchase!!!!!
Our buying experience at Velde was beyond exceptional!! We loved working with their sales team and staff! Steve Yerbic made us feel like family, and we will definitely be doing business with them again!
I found the used car that I wanted on CarGuru and called this dealership.
I spoke with Mike Melton who expedited the purchase process. We were on the phone for less than 10 minutes.
I made arrangements to pick up the car the following Saturday morning. As we drove into the dealership I saw that Hank Diaz had my car clean, detailed, gassed up, and ready to roll.
I took it for a short test drive, checked out the retractable roof, and decided that it was a deal.
I went into the dealership and spent literally 10 minutes finishing up paperwork to complete the purchase. There was no pressure to purchase extended warrentee or other add-ons.
Total time spent on the purchase of the car that I wanted was less than 30 minutes start to finish.
10 minutes to make the deal over the phone
10 minutes to test drive
10 minutes to do the paperwork for purchase
I am so pleased.
I live over an hour from this dealership, but I will seriously consider them for my next purchase. I HATE to shop for ANYTHING....cars, clothes,etc., so finding a place that respects my time and doesn't try to get me to buy something I don't want is an exceptional experience.
Thanks so very much. I really appreciate the opportunity to tell you about this experience. It was truly remarkable.
Steve Yerbic was the salesman that sold us our Enclave....Have never met a nicer/honest salesman. He went over and beyond to get us in that vehicle. Will totally recommend him to all our friends. Thanks again Steve.
Steve Yerbic was so accommodating and genuine and very easy to deal with and friendly. Made our purchase very comfortable and satisfying. Very easy to talk to and fun which is usual for a salesman. Treated us like he knew us for a long time. We will recommend him to everyone we know.
waited for an hour and a half for an oil change. Was told it was too soon. They said that they would top off fluids. They came back 10 minutes later and said the mechanic looked at the wrong gauges and would need an oil change.
I'm not used to such a fancy dealership so it was confusing for me at first where I was supposed to go or who I was supposed to talk to, but eventually once I was able to speak to the VW service person, I got great service. It was a relatively minor issue with my key fob needing to be reprogramed, but it was quick and easy. I'll be back for regular service of my TDI.
Kester Jeffers, service advisor for Audi, is awesome! He is kind and professional. He ensured my loaner vehicle was ready for me, listened to all of my (minor) car complaints and followed up on each one with the techs. He doesn't push hard on unnecessary services, but lets you know whats available to keep your car in tip-top performance.
Regarding the waiting room, there is free coffee, smoothies, snacks, and fresh baked cookies. Also wifi and comfortable chairs.
We purchased my car 2 years ago. Very friendly and helpful. We have been very satisfied with the service we have received. Would highly recommend.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.