Had oil changed, tire rotated and multi-point inspection done. Service center indicated that my brakes need some work. Service rep was keep me informed of progress and any issues. Overall service I am please with it. what keep me from giving a five stars brake pads they had in stock where not the morpar but another brand. Not bad but not as good as the morpar.
We brought our Accord in for an oil and filter change. The service rep suggested some additional service items to consider, like tire rotation. Everything that was recommended made sense considering the miles on the car and the work was done in a reasonable time frame especially since we called to make an appointment just an hour before the service.
My purchase at Serra was one of my best experiences purchasing a car. There was no pressure and they were easy to work with on the price. The car had an issue with the AC that we did not discover until after we took delivery. My salesman Anthony Keys and the sales manager took great care of me and resolved the issue the next business day. People in the service department were friendly as well.
I would like to say a BIG thank you to Martavius Wood for a great car buying experience. Your knowledge, professionalism, and customer service was great! You made the dreaded car buying process a breeze. If you want someone to help get you a great deal on your next vehicle, Martavius is your guy.
Drove onto the lot. Met by Martavius Wood. He was very knowledgable about the product I wanted. I did not feel hassled. He made the car buying experience very smooth. This young man was very courteous and professional.
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