I'm writing this review for everyone to view and recognize the exceptional experience I had purchasing my second vehicle. I went from a BMW 3 series that was giving me constant issues to a 2015 Buick Encore. Dan Turk has been the most generous understanding salesmen, even with my trade in. He provided the best customer service a fearful car buying customer could come across in such a competative industry. There certainly need to be more salesmen like him and will care for you after you drive that large purchase off the lot. Thank you Dan, now a friend and forever a customer!
Even though we couldn't walk out with a vehicle at this time, customer service was great, and I loved that they are straightforward and fast on theirs service. We will definitely come back when we are ready and have already referred family.
Joseph listened to everything I was looking for, only showed me what I was interested in. Unfortunately my van wasn't ready and wont be for a day or 2 and my trade in wasn't running but they let us use a loaner! Im very happy with my experience and will go back
KAI IN THE SERVICE DEPARTMENT WAS SO NICE AND HELPFUL ALL THE EMPLOYEES THAT WERE AROUND HAD SMILES ON THEIR FACES AND TREATED EVERYONE AS IF THEY VIP! THE ONLY REGRET I HAVE IS NOT BUYING MY CAR FROM VARA CHEVROLET. IM SURE I WOULD OF BEEN IN GREAT HANDS IF THE SALES DEPARTMENT IS ANYTHING LIKE THE SERVICE DEPARTMENT THEY ROCK!!!! DEFINITELY RECOMMENCED VARA CHEVROLET
Everything was handled with professionalism and left me satisfied with the exact numbers I was looking for. Fit my family with a perfect vehicle. Anatolii did an excellent job from showing the car to answering all questions.
Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
I came to Cavender Toyota to seek for a new Vehicle, the salesmen???s are great to work with and understand your needs. They take the time to deliver information and work with your personal finance preference. I would highly recommend this dealership to anyone who is interested in a seamless experience.
They even checked and filled up my tires since I was going on a trip the next day.
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