Used 2018 Chevrolet Equinox for sale near Grosse Pointe, MI

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I've had one major issue with this car and it's concerning an air conditioning drain hose. I've had to have it drained and unclogged twice in 5 years. It has spilled water all over my floorboards and shorted out my radio and to me that is a design flaw in the car. I've never had any other car do that to me

Mike Martin very kind, straight forward salesperson that goes the extra mile to get you approved. His hard work and family like vibe is just a few things that make him so awesome.Thanks Golling Chrysler for having such a great team member. Shelly Kennedy

After 4 years and 32K miles its been extremely reliable (tire sensor replaced), not a single rattle, and contrary to some replorts the 1.5L is more than adequate (cruse all day @ 80 MPH.

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

Glad I bought the premier model with all the “bells and whistles”. Suggests for improvement : Automatic folding side mirrors when parking Locking gas cap More staffing and customer friendly service for guaranteed warranty issues. (I was told 3 week wait for appointment followed by leaving the vehicle for another three weeks to check an engine light problem. Why couldn’t the service dept call me when ready instead of leaving the car for three weeks with no replacement vehicle?) The desk person suggested I take it elsewhere where the warranty wouldn’t be honored!

Dane, Steve and Duane were great! I came all the way from Florida to grab a truck from this winning team. Very smooth and quick process.

I bought this car because I needed a dependable SUV and have not been disappointed. Reminds me of my former BMW x3, but without the crazy upkeep costs. The Panoramic sunroof is great. Plenty of room for my weekend toys. A very satisfied customer. Drives like a dream, great gas milage. I like the Pumpkin color too!

Experience was ok for the most part. They have been somewhat slow to follow up after the sale.

Went above and beyond to send me a real time video of the vehicle, very helpful since I’m 4 hours away. Truly appreciate your help!

Found just the right car that had my name written all over it ..a Mini Cooper for an English girl !! Great service quick no fuss great to deal with .Will definitely go back to these guys when we need another car.

Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about to wash my hands and walk away from Jeep altogether when Aaron Carter from Rochester Hills Chrysler Jeep reached out to me via email about my interest in a Renegade. I explained the nightmare I was dealing with and was rethinking Jeep altogether. Aaron asked me to just give him half a day to see if he could do something for me to get me in the Solar Yellow Renegade I wanted. Aaron found a new Solar Yellow with the Power Sunroof and referred me to his manager Gus Abdal who called me to go over my non-negotiables and my negotiables. Both gentlemen worked their magic and not only found me a Renegade with all of my non-negotiables but one with many additional upgrades. They honored the price the other dealer and I had agreed upon even though this new car had all the bells and whistles and cost more. They made it happen! They sent a driver out of state to retrieve it and when it came time to come in and sign all of the paperwork, Aaron saw me walking over to Gus?s desk and stopped what he was busily working on to say, ?So, today?s the big day! Picking up the Renegade I see. I `m so happy it worked it. Are you excited?? with a huge smile on his face. Gus?s manager also came over to introduce himself and welcomed me to the Jeep family. Gus was nothing but extraordinary from that first phone call to the moment I drove off the lot. He walked me through each and every step of the process, explaining it all. On pickup day, he took me out to my new car and spent 45 minutes with me, showing me each and every single option and how it functioned and had me do everything with him there to make sure I understood how everything worked including setting up my radio stations and Bluetooth. Aaron and Gus are my Knights in Shining Armor! Both gentleman really worked hard to turn this very unhappy customer coming from another dealer to a happy one because of them at Rochester Hills Jeep. If you are in the market for a Chrysler or Jeep - Rochester Hills Chrysler Jeep is the place to go! Just ask for Aaron Carter or Gus Abdal. These two gentlemen will listen to you and find you exactly what you want!

Everything went smooth and the quality of repairs were excellent. Very clean facility and friendly staff from drop off the pick up of my keys.

Excellent dealership! Highly recommend to all friends and family. Very clean, attentive and professional. That is enough words if I marked 5 stars above. Nothing more needed

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

I shopped and called everywhere and this dealership was by far the best! Dan Provenzola and his team went above and beyond to helped me get the vehicle I wanted a needle in a haystack they call it I will be back every 2 years 100% and I recorded you all ask for Dan he is the best!

Friendly service associate and done as promised. Very clean facilities dealership is located close to home which makes it very convenient. They also sent reminders of the service appointment and follow-up to ensure your satisfaction.

Ace helped me very good customer service I would highly recommend him to anyone thanks I am very satisfied I love my care an everything went so smoothly an fast

Ed Lazette is awesome. Very kind and thorough. He got me into the perfect vehicle for me. He's the best!!

the sales rep was great, the experience was great overall. we were able to communicate really well. leaving as a happy customer. thank you. 100% recommend

Super people who made the buying experience a joy. Go there, they’ll take care of you.