The service was amazing. Everyone was very kind and helpful answering any questions we had and willing to work with us on different options as well. My wife is thrilled with her new car and the help she received.
Saturday’s are the only time I have to get an oil change and I called places all over near Louisville and no one would take my vehicle. Champion Chevrolet were the only ones that took the time to take my truck in! The customer service was fantastic and the facility was neat clean and not to mention it was fun looking at their large selection of beautiful Silverado’s.
I had a small budget to purchase a used vehicle. I quickly found several vehicles in that price range. I contacted one of the sellers by email he responded immediately. We met a few hours later he was very friendly & professional. A couple of hours later I purchased the vehicle. Its been 2 wks and I am atill satisfied with thevehicle and the price I paid.
I was broken down with my 7 year old daughter 1,000 miles from home and they treated me like family! Karen Hawkins (service manager) and Tony Plappert (service advisor) were not only quick and thoughtful but made sure my car was ready to make the rest of my trip home!!! Thank you Champion Chevrolet!
I was interested in a vehicle (2014 Acura ILX) listed on cars.com and made an inquiry as to the availability of the vehicle. I received an immediate response from Jeremy and we made arrangements for me to come and check out the car. When I arrived, Jeremy was waiting and the the vehicle was ready for me to test out.
I did purchase the vehicle and the entire process, arranging for financing and all the associated paper, probably took just around an hour.
Overall, excellent customer service and I am very happy with my purchase.
Was able to get ahold of Jeremy the day before I could come in to view and test drive the vehicle. Came in the next day, test drove it and had it inspected mechanically by an auto center nearby. Everything was great and the purchasing process was simple and effective.
Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
I have been buying vehicles from Bob Poynter Chevrolet for as long as Bob has had the dealership in Seymour. I have never had anything but the best possible service, best possible buying experience, and best overall customer service that I could expect. George Covey has always been who I consider to be my personal contact with the dealership from his days in the service department to my current contact for purchasing new or used vehicles. I have no need to go anywhere else for my transportation needs.
Came up from Kentucky after looking all over web for car for wife. Had to be AWD and certain year/mileage. Getting disillusioned with whole process. Checked out one here and had to bring wife up. Great salesmen with no pushing. Very easy to work with and even though slightly higher on miles felt very good about purchase and whole experience. Great price and no hidden fees. Would recommend to friends and family
Excellent service polite and felt like I was dealing with honest people. Clint went out of his way to see that my wife and I were able to purchase a quality truck. I walked away knowing that I was getting what I paid for
I found the truck I wanted and no hassle deal and drove it home same day. A few days later notice a blemish in the paint on drivers door and took it back and they made it right. And it looks great. I am very happy.
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