Absolutely Amazing Collision Center
December 1, 2018
Our experience was with the Collision Center after we collided with a deer on Route 84 East in Sturbridge, Massachusetts. The damage to our Volvo XC-60 was substantial. From the first phone call with Dan on the day after the accident, the body shop was prompt and responsive, the service was superb, and the finished repair is outstanding. For instance, they immediately arranged to have our car towed from Sturbridge back to Brunswick, Maine (about a 6-7 hour round trip). The car arrived in the evening, and Dan called me early the next morning to meet with him before the insurance adjuster arrived. He took the time to point out the obvious necessary repairs. Moments later, he met with the insurance adjuster to itemize every part or repair required, and they agreed on a 5-page detailed listing and total price the same day. I was then told that the repair would be completed in 12 days, which included the Thanksgiving weekend. We also had 2 snow storms in between, and I figured that our car would be done about 4-5 days later than anticipated. Much to my surprise, I received a call from Sandi, the day before the car was promised -- and on the Monday after Thanksgiving -- that the car would be ready for pickup the next morning. My wife and I were frankly stunned. The work is spectacular. The car looks new. The shop even took the time to blend some minor scrapes on the back of the car that I had told them were not a result of the accident. In addition, they cleaned the engine and detailed the inside of the vehicle. The Volvo that was returned to us is really in even better condition then the car before the accident. As you can probably tell by now, we would recommend the Goodwin Collision Center to anyone that needs body work on a vehicle. The quality of their work and service is among the very top that I have ever received in any context.