Thank you Matt, I appreciate all you did to help me get in the drivers seat of this Jeep Grand Cherokee! Also want to thank you for making the process not as painful as I had dreaded it to be! If you buy a car from here you should defiantly get in contact with Matt! Thanks again!
Most reliable car I’ve owned
by Scrowley from Columbus Ohio
January 12, 2019
I drive the car to work and home only. It has never given me any trouble. All mechanical records were kept by Jeff Wyler of Columbus in Canal Winchester Ohio.
My truck was towed in non running...repair was done promptly. Truck has run great now.
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
by a highly satisfied cutomer from ballston spa, ny
September 25, 2017
We are a third generation customer of the Mangino family and have always received stellar service with the utmost care and respect, from each and every member of their staff and individual teams, be it sales, service or administrative. They have taken the time to get to know each of us through the years and have always offered the personal aspect of customer care that exceeds each and every expectation that is ever had. This recent purchase was one that I have dreamt of for more than 2 decades and it was with great excitement that I finally chose to make it happen. And I can honestly say that it is because of the patience and the kind guidance that was willingly and consistently offered by so many of the folks at Mangino Buick and GMC, that it came to fruition so easily, rapidly and beautifully. The most touching part of this experience was receiving the many genuine and sincere hugs, handshakes and warm smiles that spoke volumes about how this dealership truly values the folks who walk through their door. When you become a Mangino customer, you become part of the Mangino family and are treated with honesty, integrity, sincere caring and respect. That is the Mangino way without question and they stand by that credo in all facets. That is why we are third generation customers and will never go any place else.
This car is easy to drive and with the headlights
by mother from Williamsburg Va
December 25, 2018
This car is easy to drive and with the headlights on it is safer to drive and it is very comfortable. I really like that i can heat my seat when it is cold outside.
Saturday afternoon, 20 degrees outside and getting colder and my drivers window will not go up. I call around and find Northstar Chevy service department is open until 5. Place a call and head down they are more than willing to help.
I cannot say enough about the customer service received. The service manager and parts department associate worked together to "muscle" the wind and get it closed. They looked to see if they had the parts to repair while I wait. Part was in stock, able to work me in and my truck was back to me in a few hours.
All I can say is great customer service focus, friendly and knowledgable staff. Highly recommend if you need service on your GM vehicle see the service and parts department at Northstar Chevy.
What a car
by RonRak from Pittsburgh, PA
November 29, 2018
The Chevy mpala is a great car and pricing is great for the car you get.
Do you need to put a house in the trunk’ Well this this is the car for you with humongous trunk space. You can’t beat the Chevy Impala. The car runs special! I had a 2007 for 10 years and now a 2018.
Craig in service was very helpful, friendly and efficient. He is good at what he does and is pleasant to work with. He listens to his customers and appreciates what we have to say about our own vehicles. Thank you.
Be smarter than me
by Failure from Woodbridge, va
November 8, 2018
Great car for the first three miles. Then it died and I went to the dealer and took my check back.
Did I mention that it was Certified the day before by what they call A Certified Technician! When you can’t trust a national chain you might as well shop at Sals Hoopties!
Have a wonderful day!
This was the best car buying experience that I've ever had. Mark and Sue were a pleasure to work with. They are both very helpful and knowledgeable without any pressure. They had the best deal on the vehicle that I was looking for. They took care of everything. The vehicle was clean and had a full tank of gas when we went to pick it up. I definitely will go back to them the next time I need a car.
Great car, very comfortable & reliable.
by Grandpa T from Oklahoma City, OK
November 17, 2018
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
I came for an oil change and tire rotation and they also reminded me that my nys inspection was also due. The staff was very helpful and courteous and no wait time for the shuttle to my work.
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
110% car buying experience...as you can tell this dealer is fabulous! Car buying w/Rudy is as it should be-NO DRAMA. No add on fees/hidden costs or other surprises as was common w/most dealerships I have experienced. Rudy is willing to work w/customer to effect a car/truck purchase. ..an extremely satisfied customer. Patricia
Love my impala
by Shadysson18 from Miami
December 20, 2018
I absolutely love my impala. It has plenty of room in the front and back. It's very stylish, ther performance is unmatched by others. It's very fast and reliable.
I counted on the previous reviews when first going into this dealership. I am very happy to say that I will be continuing my business with Wedekind! The day I went in to meet with salesman Felice, him and the rest of his team were a great weight lifted off my shoulders. Everyone in the facility worked as hard as they could to make sure I left in a safe, reliable vehicle for my family. What only made it better is that it was the exact car I wanted and they worked with me on the payments to get me where I wanted to be. I would and do recommend this facility to anyone looking to purchase a vehicle. Thank you again Felice and the rest of the team for all the amazing work.
*I only did not rate the Quality of Repairs because I have not yet had any service done on my vehicle.*
by El Conguero from Piscataway, NJ
December 11, 2018
Car is a dream on long trips. Quiet ride but yet not mushy like most big cars. You have full command of the big machine. GM did their homework on this vehicle.
Salesman was very friendly and professional, dealership was very clean test drive was good This was my second car purchased at this dealership and I will return for my next vehicle
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
Having purchased numerous vehicles and having them serviced over the past 20 years I can speak to quality of service Bob Karls provides. The service is always always friendly and competent where the mechanics are not satisfied until they get the repair right. The fact that most of the employees have been with Bob for many years speaks to the quality of the operation and has enabled them to form a bond with their customers whom they genuinely care about! It's a rare business in today's world, almost like business from a bygone era. Can't recommend it highly enough!
Fantastic performance and value for the money
by Corey from St. Louis Mo.
November 11, 2018
So I was looking for a comfortable mid sized sedan with good power. My 2012 Impala checked all the boxes. This car has some serious go. I am a big guy so I needed some room and I got that too. I think I got an absolute bargain with this car. It does everything I ask of it and can hang with some of the best out on the highway. The only complaint I have with this car is the brakes. They should be better considering the power this car can put down. My wifes 2011 Lacrosse is a 4cylr and it has bigger rotors and brakes then my 2012 LTZ 6cylr Impala does.
First off I'd like to say that everyone I had contact with during the purchase of my vehicle was top notch. I was disgruntled with the way things were not going with another dealership and figured I'd check around to see who else might have what I was looking for. Finding the right truck online at 5 am and leaving an online message, I didn't expect much. I was contacted promptly that morning (even earlier then I expected) and everything went smoothly from there forward. My salesman (Bob Neet) took care of everything and didn't make anything feel rushed or pressured. Being able to drive home with my new vehicle that night was awesome. The cleaning and detail as they readied it was great. Thank you everyone there for keeping simple and making it happen. I'll be back.
Just bought the car, appears to be great.
by Professor Jim. from Loma Linda, Ca.
December 14, 2018
Just bought the car last night. The car is loaded with many
electronic items. Very fancy. A great smooth riding car. As a great
beautiful family sedan should be.
The reviews from experts say that this is a classic born again.
Too bad in 2019 that G.M. will stop making this car. Such a shame.
Greed on the part of the Auto. maker.
So far the car exceeds all of my expectations. large interior for a modern 2 up front, 3 in the rear.
I need to read the owner's manual to be able to set the stations on the radio.
I had to look on line to learn how to open the gas cap door.
No lever on the floor. What? I believe that the exterior mirrors are too bulky and placed too high. They create a blind spot on the left side.
It is scary to look to the right over my shoulder when moving into the right lane, Too much mass on the right rear pillar. The right mirror is barely adequate to see to the right - rear.
All in all I really like this car. It is beautiful and will last me for the rest of my life. I see real quality in this car. Impala LE edition. Gorgeous stitched leather upholstery going up over the dash.
Spacious back seat area.
A VERY QUITE RIDE, MINIMAL ROAD NOISE.
Just like the big cars of a bygone era.
Respectfully, Jim Cook
Absolutely the best place to go to if you need car repairs. They'll find the best deal for you. When I went in I thought I was going to have to call my job and say I would be late. But Craig in customer service got me in and out so fast he even had time to change out my front brakes. Best place to go if you own a Chevy.
by Baseball Dad from Herndon VA
October 31, 2018
Ok, I had a 2004 CTS, my kid outgrew it. Got an SUV, kid outgrew that. Kid is 16 and almost 6?7?. Had to find vehicle that he would fit in to take long baseball trips. Turns out that the Impala has the most legroom of anything except a new CT6.
Had kid get Into it and with seat all the way back he can barely touch wheel well. PERFECT!!
Did I mention that the trunk has more room than the SUV or that it got close to 36mpg on a 300 mile trip?
The only things I have issues with are because of the decision I made on what model level to buy. I miss the dual zone heating/cooling because I am old and get cold and the kid likes the A/C on constantly full blast. And I miss back up sensors even though it comes with rear camera standard.
Overall, this is a fantastic car that I got for an even better price and it suits all of my needs.
I was very impressed with my recent service appointment at Northstar Chevrolet. Craig in service was super friendly, knowledgeable and accommodating. They even brought me to my work so they could service my car while I worked. I will definitely be back for future services.
by jp1 from Orange , NJ
October 13, 2018
This car is roomy, sleek, and powerful.
It is loaded with features. It burns a little more gas but, the power it puts out is well worth it.
Jason Hall was very helpful and did his best to listen to what I did and didn???t want. I went in to purchase but ended up leasing because it was a better deal.
Most nicest car
by Triple A from Cincinnati Ohio
October 11, 2018
Very nice I love this car is all I ever wanted in a car has all the toys any man would be happy with nice system
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