Great service and parts dept. !
The service was quick and professional.
3rd Update ( previous Oct.1, 2015, June 1, 2017)
by First Time Chevy Buyer from Massachusetts
December 23, 2018
It's been 3 years of experience with this car. Thankfully, absolutely no problems at all with this Chevrolet Impala. No expenses other than those incurred by normal manufacturer's suggested maintenance schedules. Good, reliable and dependable so car. Still getting 23MPG with this 6 cylinder engine (city driving mainly). Still feels solid when driving. No rattles, squeaks or annoying sounds. Gives a feeling of confidence when driving it.
I've even come to like its styling more since purchasing it used with approximately 14K on it.
I believe following the maintenance schedules and keeping it detailed and clean has helped greatly in keeping it running strong and looking well.
From the good experience I have had so far, I have no hesitation in recommending Chevrolet Impala.
Had an awesome experience in dealing with Jon and Christy. Absolutely love the Enclave and they took care of us. Small town treat you like family!!
Great comfortable highway car.
by Impala man from Knoxville Tn
October 31, 2018
I put 1000 miles a week on my car.I'm 6'3" and this is a great fitting car. Plenty of legroom and the steering wheel controls give easy access to cruise control and radio functions. I just changed the air filter and oil and am getting 30 plus mpg. This is the 3rd Impala I have owned. That a testimony on how good these cars are.
I was looking for a F150 and I knew exactly what I wanted. Zach A and Rachel went beyond my expectations in locating a truck for me and had it brought to their dealership so that I could purchase it. They made the process very easy and I can't thank them enough!
Best car for the people who like to buy sedan cars
by Aman from Fort st john , British columbia
January 7, 2019
This car have all the features for whose people are looking for. This car is so comfortable no matter hows the weather. we can start our car from One cornor to another cornor of the world.
L like the fact that you come too my place of work and take the car in for service then return it promptly at the time I request.Then I can return after work and settle my bill.Wendy is always very nice and cheerful.
Great car, amazing ride, great gas mileage, and si
by Roadie from Ironton, Ohio
November 18, 2018
This car met all of my needs it rode well it was a good drive low road noise. I just really enjoyed that car. It's a great full size car.
Wonderful clean facility. Always nice and understanding staff.
Just bought the car, appears to be great.
by Professor Jim. from Loma Linda, Ca.
December 14, 2018
Just bought the car last night. The car is loaded with many
electronic items. Very fancy. A great smooth riding car. As a great
beautiful family sedan should be.
The reviews from experts say that this is a classic born again.
Too bad in 2019 that G.M. will stop making this car. Such a shame.
Greed on the part of the Auto. maker.
So far the car exceeds all of my expectations. large interior for a modern 2 up front, 3 in the rear.
I need to read the owner's manual to be able to set the stations on the radio.
I had to look on line to learn how to open the gas cap door.
No lever on the floor. What? I believe that the exterior mirrors are too bulky and placed too high. They create a blind spot on the left side.
It is scary to look to the right over my shoulder when moving into the right lane, Too much mass on the right rear pillar. The right mirror is barely adequate to see to the right - rear.
All in all I really like this car. It is beautiful and will last me for the rest of my life. I see real quality in this car. Impala LE edition. Gorgeous stitched leather upholstery going up over the dash.
Spacious back seat area.
A VERY QUITE RIDE, MINIMAL ROAD NOISE.
Just like the big cars of a bygone era.
Respectfully, Jim Cook
The team here speaks the everyman’s language and I appreciate their humble, honest approach to selling cars. I recently came back for my second buying experience and it was smooth as can be. Owned my first used vehicle for over 9 years and it was always a dependable and comfortable ride to work and back, I expect the same this time! Highly recommended to anyone looking for a simple approach to purchasing a used car or truck.
Nice car and affordable
by Mphillips from Chicago, Illinois
December 3, 2018
I love this car. It’s not the newest but it’s still stylish and drive strong. It also have flex gas which is better for the environment so that’s cool too.
Drove 70 miles to look at a very specific Toyota Camry. It turned out to be worth the trip. Worked with Todd Salazar and GM- Dave Brooker. After listening to my buying concerns, Todd recommended a different Camry. I am glad he did and ended up buying the car he recommended. Throughout the process they listened and were very helpful. I would highly recommend their dealership. I have purchased many cars and this was without question the best experience I have ever had.
quality and reliable
by msjet from oswego ny
December 26, 2018
this vehicle met all my families needs, very reliable and a great handling vehicle summer and winter. the reliability has been great. its very comfortable to take on a trip.
We purchased a vehicle from Tony and were very pleased with the process. Tony was very friendly, respectful and knowledgeable. He made the purchasing process easy and quick! We drove 90 minutes to the dealership and the vehicle we purchased needed some brake service before we could take it. Tony brought the vehicle to us the next day free of charge, which was much appreciated!
Very reliable car
by Happy Customer from Abrams, WI
January 4, 2019
The car is very comfortable. Love the many options, heated seats and steering wheel, backup camera, remote start. This is my third impala and have not been disappointed.
Our sales person was Rose and she took us expertly through the buying process. Car was delivered very clean and we've already put a good 500 miles on it without an issue. The only issue was the car was from Canada and the owners manual was in French. Managed to find a pdf online with English.
by Chevy crap from Ontario canada
December 14, 2018
Got new 09 impala . Now 168 ,000 kms and tranny is gone . $3000.00 to fix . xxx. NOT HAPPY WITH GM CRAP .
I just wanted to thank the entire team at JP for making my buying experience a memorable one. From the moment I called and talked to Carly about the vehicle, Hector helping me through the process, and the finance team getting me to the payment I wanted, they were all super nice and accommodating to my needs.
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
I purchased a 2014 Corvette Convertible/Special Edition thru JP Motors. Everyone at JP Motors was very helpful... especially Carole Eich. She went above and beyond to provide professional sales support.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
Thanx Ed you got it done by golly and you were easy to talk to I’ll recommend any of my friends to you if they are shopping
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
If you buy anywhere else, it’s your mistake?
Was a pleasure working with our sales guy,
John ! The intire staff jumped into help with
a nonsensical problem created by what I believe was lazy state employee , not in Illinois. Thanks to all at Greenway !!!!
by El Conguero from Piscataway, NJ
December 11, 2018
Car is a dream on long trips. Quiet ride but yet not mushy like most big cars. You have full command of the big machine. GM did their homework on this vehicle.
An outstanding experience!
They drove me 40 + miles round trip to return my rental unit and when I told them I had cousins in the area to see when the transaction was done the expedited the process all the while making certain I understood things and took the time to be sure I was comfortable with the deal.
In 46 years of purchasing vehicles I have not been involved with a better situation than what Highway Chevrolet Buick GMC provided.
Fantastic performance and value for the money
by Corey from St. Louis Mo.
November 11, 2018
So I was looking for a comfortable mid sized sedan with good power. My 2012 Impala checked all the boxes. This car has some serious go. I am a big guy so I needed some room and I got that too. I think I got an absolute bargain with this car. It does everything I ask of it and can hang with some of the best out on the highway. The only complaint I have with this car is the brakes. They should be better considering the power this car can put down. My wifes 2011 Lacrosse is a 4cylr and it has bigger rotors and brakes then my 2012 LTZ 6cylr Impala does.
Service Department was courteousl and professional
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
Shawn Kempe made our used truck purchase a great experience. Mike had the paperwork ready and was quick to finish the sale. We are very satisfied with our new to us truck.
Great car, very comfortable & reliable.
by Grandpa T from Oklahoma City, OK
November 17, 2018
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
I want to a minute to thank Shaun and Mike at Roanoke Ford! Shaun was sawesome to work with when we were looking for a used F-250. No pressure and very knowledgeable about the truck I eventually purchased. Shaun was so helpful and Mike in finance had everything ready to go when we arrived. I have purchased quite a few new and used vehicles and this was my Best experience ever. Thanks to all at Roanoke Ford in Illinois for making our expierence a Great One!! Love my Truck!!
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
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