Robert & Drew in the Service Department went above and beyond to accommodate my work schedule to have my mother's 2008 Impala serviced. This is the best service department I have ever experienced so far. I hope that Wollam Chevrolet will continue their exceptional service as I will continue to have only Wollam Chevrolet service my mother's 2008 Impala since we purchased it new at Wollam Chevrolet in August 2008. The service department mechanics have always done an exceptional job of fixing my mother's 2008 Impala without having to worry if they corrected the problem the first time without having to bring it back. Plus as a bonus, my mother was offered a senior discount to help her with the repair bill. We also like that Wollam Chevrolet has a free oil change with every 5 oil changes and discount coupons sent to help with maintenance and repairs. Thank you to all the staff at Wollam Chevrolet that have earned our business as a 9 year customer and hope to have many more years of business as a very satisfied customer!
The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.
I stopped in Classic Madison on a whim and was warmly greeted by Sandy who made the entire process pain-free and helpful. John was also extremely helpful and worked with me to secure my purchase. I look forward to future business with Classic Madison as well as recommending this dealership to my family and friends.
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