Everyone was friendly. Excellent customer service from Tim and Kimani
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Our salesman was very helpful in getting the car we were looking for.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Had a great experience. Friendly knowledgeable staff helped us find exactly what we were looking for. Overall pleased with everything.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
Poor service experience. I had to ask for my car to be detailed, which is supposed to be automatic with our service. Also had to wait 3 hours for routine service to be completed.
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
Darrell made the process easy and pleasant. I have never considered buying a new car as a pleasant experience, until I went to Barnes Crossing Hyundai Mazda.
by Brandon from Terre Haute, IN
January 8, 2019
Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
This dealership was Top Notch. We were shopping for a 2014 Mazda3, and the people at Barnes Crossing Volkswagen did everything they could to help us out. We were coming from Tennessee, and they helped so much. The buying process was very simple and straightforward, the only minor complaint that we had was the wait time forgetting our Mazda cleaned and detailed. However, when we saw the car after it had been detailed it looked amazing and I see why it took that long. Overall a wonderful experience, and I picture myself going back there to buy a new car.
Most reliable truck I’ve owned
by Charles.proctor from Clarksville TN
December 21, 2018
As active duty service member with a family of four money is tight so buying a car that is reliable for a good price take a lot of stress off my shoulders. Finding this vehicle was easy and credible.
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Clint McGraw was awesome in helping us find the perfect car. My husband was not an easy person to deal with--he likes to look around for the best deal. And with Clint he was patient and willing to help us find the best deal. Thank you!!!
One of the best trucks I’ve owned
by Debuw1 from Warwick ny
November 16, 2018
Excellent shape very clean
Runs awesome every thing works no issues
Looks brand new I’ve owned dodge rams but this Chevy is much better quality
Be sure to ask for Chip or Eric, they took care of me and my wife, we traded our Ranger for a new Ford Focus 2015 Manual Transmission. Got a great deal, Eric helped us and Chip found the exact car we wanted and met me on price of the Truck!!! Fantastic Experience!!
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
The folks at Barnes Crossing in New Albany, MS did an amazing job! They were helpful, understanding, friendly and were willing to work with us. They worked hard to get us exactly what we wanted, they even had it brought in from another location. Yosef made buying our first car so much easier!
We couldn't be happier with our experience, and will definitely refer others here!
I love my Silverado, many more years to come
by SilveradoMcGee from Prospect, OH
January 8, 2019
I have always driven Silverado. I will not own any truck but a Silverado. I traded in my 1996 Silverado when I bout this one. May be the last one I ever buy. Best truck brand in the nation.
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