Thank you to Ashlee Botelho for making my car purchase after 16 years of owning my old car a delightful and stress-free experience. I would recommend you for anyone that is looking for a new car or used car. Best wishes and lots of success.
My service advisor Jennifer Simmons is GREAT at her job!!! Without her I don't think I would have received the level of service that I did. She was instrumental in getting the previous dealership (Lithia Toyota) to do the repairs that needed to get done in order to pass smog as well as Lithia paying for the repairs. I will be forever greatful for all of her help. Toyota of Vacaville is the BEST.... THANK YOU JENNIFER!!
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
Found the car I wanted on cars.com at the price I wanted and sent a message to the dealer. A sales person contacted me that day, I headed over after work and drove home in my new car that night. No haggling, no hassles and there was never any pressure. Chopper was my sales person and he was polite, professional and went the extra mile driving behind me to my house to get the pink slip and the extra key for my trade in.
My only advice would be to remodel the sales office to make it more inviting and comfortable for customers.
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