Very Painless process. We have bought from them before and it’s easy every time . Straight to the point. You tell them what you want and they tell you what they can do . Not much haggling like everyone else . Always seems so be fair the first go around. 100% recommend.
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
I'm from California and Asay had the Range Rover I had been searching for. I was heading back home the next day and everyone bent over backwards to get me home ASAP with my new car. They came down on a Sunday so I could test drive it and get all the paperwork done. I test drove and bought the car and was in and out all in 50 mins. That is the experience everyone should have when buying a car.
We just bought a truck from Ron at State Street Truck Stop and I cannot begin to tell you what a great experience it was. We live in southern Utah and tried to keep our business local, however our local dealer puts one price online and then when you get in there, they tell you a whole different price “oh that price is if you use a certain finance company that charges 17% interest even if you have a credit score of nearly 800” needless to say it was a terrible experience. That was not the case with State Street, they were completely transparent from the second we got there. When it came to financing, rather than having to wait until the contracts had been printed to see a cost breakdown he showed us right on his computer exactly what we were going to pay, which BTW was the best price we found even looking at private party sellers! This is the 3rd truck we have bought from them and it won’t be the last. We will be recommending them to all our friends and family. Thanks Ron we are totally loving this truck! You guys are great!
Russell Mattice was the one who helped us this time with our 50k service. He was very knowledgeable, friendly, and patient. He also made sure we got a good deal with what had to be done. Mark Knickerbocker, who has sold us 3 cars, was also very accommodating by letting us use his car to do errands instead of waiting out the 2-3 hour service in the dealership. We live 2 hours away and usually do a lot of errands when we go to the city. He has always done this for us and that shows that he is thankful for and never forgets the business we gave him. Larry H. Miller Chevy in Provo will always be my preferred dealership. Everyone there is very nice and professional. I have never had a bad experience with the people who work there. Keep it up!
I had a great experience buying a used car from Larry H MIller Honda. The staff have always been friendly and helpful. The car came with a great warranty and free car washes for life! Always treated well at this dealership.
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
Cris Myers was amazing! He was not pushy and did not put pressure on me to buy. He answered every question I had. I would come to him to buy another car any day. I highly recommend him to buy a car from.
Landon Huntsman is one sharp, squared away sales professional! I dread buying cars at dealerships, but working with Brandon took the edge off! Highly recommend Prestman, and specifically Landon!
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