Going to Wm L. Morris Chevrolet in Fillmore was my first experience with a dealership, and the team there took very good care of me. Cris was the dealer who helped me out from start to finish and he continued to assure me that I was in good hands. He's young but knowledgeable and it feels like you're taking to an old friend with him. I saw many good deals, and I was able to get one myself.
Jesse Trujillo really knows the cars inside and out. When we went on a test drive he went over the car features. When I purchased the vehicle he went into great detail of every feature on the car. Jesse is polite, personable and does not over power you like some dealerships.
Stopped in at 9:00am for a engine service light. I was told that it was only a bad spark plug.
To replace the spark plug would only take about an hour. I was offered a loaner car to visit the Collection Mall for lunch while I waited for the repairs to be done.
The repair took longer then an hour. So the Owner came out personally and offered his apologies. No charge for the work because of the time it took to get the job done. Customer service at it best.
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